Capital Technology Information Services
Helpdesk Specialist Tier 2Level/Tier:2/1Position Overview:The Helpdesk Specialist serves as a key escalation point from Tier 1 support ensuring timely resolution of complex issues related to desktop systems applications and enterprise tools.Roles & Responsibilities:Provide Tier 2 sup
Helpdesk Specialist Tier 2Level/Tier:2/1Position Overview:The Helpdesk Specialist serves as a key escalation point from Tier 1 support ensuring timely resolution of complex issues related to desktop systems applications and enterprise tools.Roles & Responsibilities:Provide Tier 2 sup