Service Standards Jobs in Banff

The Front Office Night Manager is the guardian of the guest experience overnight ensuring the hotel operates with precision consistency and calm control. This role is deeply operational and detail-driven responsible for overseeing all overnight Front Office functions while maintaining the accuracy s...

As Rimrock Banff prepares to re-emerge as the first Emblems Collection retreat in North America we are redefining luxury wellness from movement and recovery to presence and care. The Fitness & Wellness Host plays a key role in delivering a refined safe and welcoming wellness experience for both gues...

Are you passionate about delivering exceptional service and creating memorable experiences for guests Join our team at Fairmont Banff Springs as a Front Desk Reception Agent where you will be at the forefront of our guest experience.Starting Rate: $19.59 per hourWe recognize tenure through our compe...

Join a world-class team in an iconic luxury setting as an Assistant General Manager Restaurant. In this senior leadership role you will support the Restaurant General Manager in overseeing the daily operations of a high-end dining experience while ensuring flawless service exceptional guest satisfa...

As Assistant Staff Housing Manager you are the operational lead behind our colleague housing experience. You ensure our employee community has safe well-maintained and comfortable homes and that every colleague feels welcomed supported and treated with fairness and respect from the moment they arriv...

The Adventure & Experiences Manager is responsible for the daily operational execution of all Adventure & Experiences programming at Fairmont Banff Springs. This role ensures exceptional on-the-ground delivery of youth family adult and guiding programs while maintaining safety service standards staf...

Who we areAt Rocky we feel our best in nature and we feel our best when we nurture ourselves with nature. Thats why for over 25 years weve been students of this glorious Earthformulating everyday essentials that nurture your skin body and hair all crafted with care here in the Canadian Rockies.Our 1...

At the Rimrock Events and In-Room Dining are not support functions they are stages for expression. From grand galas to in-suite breakfasts at sunrise every experience is an opportunity to deliver restaurant-quality execution thoughtful choreography and refined hospitality at scale.As Director of Eve...

This role is about more than supervising a space its about driving a vision. As the Fitness & Wellness Supervisor you are a visible leader an operational anchor and a wellness ambassador. You lead from the floor not from behind a desk. You ensure our bathhouse fitness centre studios hydrotherapy spa...

This role is about more than serving food its about delivering flawless thoughtful service that enhances the guest journey from start to finish. As an Event Server you play a key role in shaping how our guests experience both intimate moments and large celebrations. With a high level of technical sk...

As a Switchboard & Reservations Agent you are the calm centre of communication the voice of Rimrock. From dining reservations to amenity requests wellness bookings directions and everything in between you are the first call guests make when they need something and the person they trust to make it ha...

This role is about precision trust and calm stewardship of the hotel overnight. As a Overnight Front Desk Agent you are the steady presence who ensures the accuracy of our financial records the safety of our guests and the seamless transition from one business day to the nextwhile also delivering wa...

This role is about precision trust and calm stewardship of the hotel overnight. As a Night Auditor you are the steady presence who ensures the accuracy of our financial records the safety of our guests and the seamless transition from one business day to the nextwhile also delivering warm intuitive...

This role is about more than overseeing a shift its about presence leadership and connection. As a Front Desk Supervisor you ensure every guest interaction is seamless genuine and memorable. You lead the Front Desk team with warmth confidence and professionalism. You safeguard our service rituals su...

As the Assistant Front Office Manager you are at the heart of the resort experiencewelcoming guests setting the tone in the lobby and ensuring every arrival stay and departure feels seamless and personal. You lead by example supporting the Front Office team with a calm confident presence and a sharp...

At the Rimrock in-room dining is not a convenience it is a curated elevated extension of our culinary experience. Leading it requires intention discretion and an intuitive understanding of how guests want to feel in their private space. As In-Room Dining Manager youll oversee an operation that blend...

The Restaurant General Manager is the anchor of the dining room responsible for translating Parkers ethos into a lived experience from first welcome to final farewell. You lead a large complex operation with calm authority and decisive clarity shaping service that feels grounded at breakfast and imm...

Social is where energy craft and hospitality converge. From sunlit afternoons to vinyl-fueled nights in the hidden Listening Room this is a space for hospitality professionals who thrive on curiosity connection and rhythm. Here cocktails tell stories music sets the mood and guests are invited to lin...

At Parkers Table wine is not just a beverage it is a storytelling medium. From Canadian terroir to internationally celebrated producers every bottle is selected with purpose and poured with meaning. This is a space where knowledge meets warmth and where guests are guided not impressed. This role is...

This role is about more than coffee its about creating moments of connection. As a Barista you blend technical skill with genuine hospitality from crafting a perfect espresso to offering thoughtful recommendations that elevate a guests day. Calm approachable and attentive you thrive in a steady rhyt...