Workplace Injury Advisor Revised

At the City of Edmonton we are redefining workplace injury management. We are seeking a high-performancing Workplace Injury Advisor who operates with urgency to effectively manage claim durations minimize organizational impact and deliver elite-level case strategy.

In this position you will lead the end-to-end management of occupational injury and illness claims partnering with employees leaders unions healthcare providers and the Workers Compensation Board (WCB) to support safe timely and sustainable return-to-work outcomes. You will apply your expertise in disability management legislation and case strategy to navigate complex situations influence decisions and balance employee well-being with operational needs.

As a Workplace Injury Advisor you are a strategic consultant tasked with disrupting the status quo of injury management. We are looking for a professional who thrives on moving the needlesomeone who views every claim as a challenge to optimize recovery while protecting the organizations operational continuity. If you have honed your skills in the fast-paced results-driven private sector and are ready to apply that rigor to a complex municipal environment we want to hear from you.

What will you do

• Lead the management of WCB claims from intake through resolution including strategy development monitoring and coordination with key partners
• Develop and implement individualized return-to-work and accommodation plans aligned with medical restrictions and operational needs
• Collaborate with WCB healthcare providers leaders and unions to support effective and timely claim progression
• Apply an inclusive equity-informed approach to case management recognizing and addressing barriers that may impact recovery and return-to-work outcomes
• Provide expert advice to leaders on workplace injury management Duty to Accommodate and complex case scenarios
• Identify and address barriers to recovery including coordinating medical assessments and workplace adjustments
• Analyze claim trends and provide recommendations to support improved outcomes and reduce injury-related impacts
• Ensure compliance with applicable legislation collective agreements and corporate policies

• University degree in a Social Sciences or Health-related discipline OR a college diploma with Disability Management coursework (equivalent combinations of education and experience will be considered)
• Minimum 5 years of related professional experience in WCB case management return-to-work coordination or clinical practice
• Strong ability to interpret medical information including conditions treatment plans duration guidelines and functional restrictions
• Demonstrated experience managing complex cases and working within a multi-business partner environment (Direct experience in the private insurance manufacturing or construction sectors is highly preferred)
• Proven track record of reducing WCB premiums and successfully managing experience rating impacts

Assets:

• Experience managing WCB claims in a complex or unionized environment
• Experience working with multiple business partners including unions and operational leaders
• Certification such as Certified Disability Management Professional (CDMP) or Return to Work Specialist (RTWS)
• Private industry experience is an asset

Skills required for success:

• Strong critical thinking and problem-solving skills with the ability to navigate ambiguity and make sound decisions
• Excellent communication and relationship-building skills with the ability to influence and collaborate effectively
• An understanding of the direct and indirect costs of injury and how case management impacts the bottom line
• Ability to manage competing priorities and complex caseloads in a fast-paced environment
• Ability to apply an equity diversity and inclusion lens when supporting employees and advising leaders
• High level of professionalism discretion and ability to manage sensitive information
• Analytical mindset with the ability to identify trends and provide actionable insights
• Alignment to our Cultural Commitments and Leadership Competencies ( a culture of equity diversity reconciliation and inclusion
• Applicants may be tested

Conditions of Employment:

• Hire is dependent on Criminal Record Check satisfactory to the City of Edmonton and there may be a cost associated with this requirement

Work Environment:

• This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite
• This position is eligible for the EDO program (Earned Day Off)

The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits to 3 permanent positions and 1 temporary full-time position for up to 11 months

Hours of Work: 36.90 Hours per week Monday-Friday

Salary Range: $48.254- $60.319 (Hourly); $92945.890 - $116185.250 (Annually)

Recruitment Consultant: KE/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation

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