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Workforce Optimization Coordinator Project SHIFT Temporary Full-Time

Sunnybrook Health Sciences Centre

Job Location:

Toronto - Canada

Monthly Salary: Not provided by the employer

Posted: 18 September 2026 (2 days ago)

Application Deadline: 16 December 2026

Vacancies: 1 Vacancy

Job Summary

Summary of Duties
- - Supports with the development of UKG Pro WFM training plans and strategies.
  - Facilitates the dissemination of this content via multiple different pathways including: live seminars virtual presentations drop-ins roadshows and on-site kiosks or stations.
  - Provides users with ongoing assistance to address any system queries and/or scheduling procedures.
  - Effectively delivers information to employees at every level of the organization with respect and clarity.
  - Maintains and updates all training documentation to reflect the most recent software releases or upgrades.
  - Reinforces scheduling best practices with confidence and consistency especially in high-pressure situations.
  - Preserves the data integrity of UKG Pro WFM scheduling and timekeeping system.
  - Works in a team environment and collaborates with multiple stakeholders to ensure alignment between software training and operational goals.
  - Contributes to departmental projects as required assisting with preparation implementation and stabilization.
  Qualifications/Skills
- Experience with transitioning from one software system to another considered an asset.
- Experience working with Kronos Workforce ESP considered an asset.
- Experience with HR processes workforce planning and/or clinical operations considered an asset.
- Experience working with UKG Pro WFM is strongly preferred.
- Proficient with Microsoft Office 365 Zoom and Learning Management Systems (LMS).
- Ability to think independently and demonstrate good problem-solving skills.
- Excellent organizational skills; must be able to handle multiple priorities simultaneously in a fast-paced environment.
- Excellent verbal and written communication skills.
- One year of experience in software training or education is required.
- Minimum two years experience working in healthcare; additional experience in scheduling strongly preferred.
- College Diploma in a health-related field or equivalent required.

AttachmentCoordinator - Workforce

We thank all applicants for their interest. However only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.

Required Experience:

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