Warehouse Associate

Position Summary

The Warehouse Associate is central to the execution ofMercanasdistribution and warehousing operations working across outbound (picking packing loading) inbound (receiving put-away) and general functions (returns inventory and sample management).

A dedicated part of the role is sample management picking assembling packing and tracking samples and stock items for product reviews photoshoots and visual merchandising coordinated closely with the Design and Merchandising teams.

The focus istimely efficient and error-free completion of assigned work that meets and helps exceed individual department and warehouse performance metrics. This is a foundational hourly role; Associates grow in responsibility and level (O1 to O2) by mastering all warehouse functions over time.

Key Responsibilities

Outbound Picking & Packing

• Gather items from bins and palletized locations and pack orders for shipmentin a timely manner.

• Conduct quality-control checks to ensure order accuracy and product integrity.

• Use RF scanners and the warehouse management system (WMS) to track inventory and manage orders; create shipping documents and labels.

• Communicate with internal stakeholders when orders are ready to ship.

Outbound Loading

• Load palletized orders into delivery vessels for safe transport.

• Ensure orders are properly wrapped supported labelled and documented to minimize transit damage.

Inbound Receiving & Put-Away

• Stock and organize inventory within the distribution center.

• Confirm product received against the BOL and inventory systems; inspect for damage and report discrepancies.

• Assign warehouse locations for received items and document accurately in the inventory management system.

Returns Processing

• Physically return cancelled and returned items to the correct bins or locations.

• Receive returned goods in the inventory system and move them to Quality Control; use RF scanners to bring product back into inventory and assign bins/pallets.

• Ensuretimelyaccuratedaily processing of returns onMercanaseCommerce platform including put-away and reshipment; implement corrective actions to prevent recurrence.

Inventory Counting & Control

• Participate in regular audits and cycle counts;identifyand address discrepancies andmaintainaccuraterecords.

• Communicate inventory movements and ensure prompt system adjustments to reflectaccuratelevels.

• Barcode any items missing barcodes to ensureaccuratetracking and identification.

Sample Management

• Pick samples and stock items accurately and on time for product reviews and photoshoots.

• Unbox and assemble samples and stock items to provided guidelines and standards taking care to avoid damage.

• Pack and label items for return or storage; ensure physical disposition of all samples returning to the warehouse or to sales locations.

• Move large furniture items safely and coordinate sample inventory movements with the Warehouse lead and Design / Merchandising teams.

General Warehouse Duties & Safety

• Follow safety protocols during heavy lifting and loading/unloading;operatemechanical assists (forklift pallet jack raised platforms) and work safely at heights.

• Maintain clean workspaces work collaboratively andparticipatein process- and procedure-improvement projects.

• During downtime support other warehouse activities (picking packing put-away container unloading) as directed; additional duties may be assigned

Qualifications