Volunteer Meals on Wheels

The Meals on Wheels Driver/Runner is responsible for delivering and/or serving meals to clients of Helping Hands. The position will also be responsible for loading meals and equipment into vehicles according to established procedures. This is considered to be a support position to the Manager of Administration and Transportation. Therefore this position is required to report any issues concerns and activities to the Manager of Administration and Transportation in a timely fashion and to support the department in any way needed to meet client needs.

• Protect and promote the welfare dignity and individual rights of our clients at all times;
• Adhere to the goals policies Mission Vision and Value of Helping Hands in all activities;
• Loads prepared meals and equipment into the vehicle according to established procedures;
• Delivers meals to clients homes providing door to door service;
• Collects and returns equipment to a central location (Tammies Restaurant);
• Communicates routine information received from clients to the Manager of Administration and Transportation;
• Follows all administrative and operational policies and procedures including PPE directives;
• Brings to the attention of the Manager of Administration and Transportation (or other available Manager) any incidents complaints and/or accidents to the organization. Such issues are to be reported immediately or as soon as practical;
• Reports daily KMs using the milage claim form
• Participates in meetings/training annually as directed by Management.
• Engages in the HH communication portal regularly (at least once per week);
• Other duties as assigned.

• Caring friendly and patient attitude;

• Ability to effectively communicate both verbally and in writing;
• Good interpersonal skills;
• Requires lifting of up to 30 pounds;
• Ability to work well under pressure;
• Requires travel to clients homes therefore must have access to an operational provincially inspected vehicle;
• High level of integrity confidentiality and accountability;
• Clean criminal record check including Vulnerable Sector Check;
• Clean driving abstract;
• Valid drivers license and appropriate vehicle insurance.

Other Considerations

Due to the changing nature of the Organizations role and relationship with funders the duties and responsibilities of this position may change from time to time necessitating the delegation of other related duties within the Organization.

This position is created and maintained within the Organization through program funding through the Government of Ontario. The continuation of this position within the Organization is dependent on continued funding through the Government of Ontario.