UX Designer Toronto, ON Canada Long Term Contract

Position: RQ11392 - UX Designer - Senior

Location: 40 St. Clair Ave. West 14 Floor

Start Date:             

Closing Date/Time:  :00 p.m.

5 days onsite

Must Have:

• 5 years of experience leading human-centered UX research and design for complex digital products and services.
• Demonstrated experience planning and conducting user research activities including interviews workshops surveys usability testing and stakeholder consultations and translating findings into actionable design recommendations that support improved usability accessibility and measurable service outcomes.
• Proven experience leading end-to-end UX design activities from discovery through delivery including creation of personas user journeys service blueprints information architecture user flows wireframes mock-ups and interactive prototypes etc. that aligned to Ontario Design System  and accessibility requirements.
• Plan and conduct user research and stakeholder engagement activities
• Collaborate with product owners business stakeholders and cross-functional Agile teams to align user needs
• Design intuitive accessible and user-centered digital experiences by applying UX/UI best practices human-centered design principles
• Experience working in Agile Scrum Lean or DevOps environments. Experience with Figma.
• Hands-on experience with Azure DevOps (or similar tools) and involvement in public sector government or large-scale digital transformation initiatives including application of digital service standards.

Experience and Skill Set Requirements

UX Research and Design skills - 50%

• 5 years of experience leading human-centered UX research and design for complex digital products and services.
• Demonstrated experience planning and conducting user research activities including interviews workshops surveys usability testing and stakeholder consultations and translating findings into actionable design recommendations that support improved usability accessibility and measurable service outcomes.
• Proven experience leading end-to-end UX design activities from discovery through delivery including creation of personas user journeys service blueprints information architecture user flows wireframes mock-ups and interactive prototypes etc. that aligned to Ontario Design System  and accessibility requirements.
• Experience establishing and applying UX metrics performance measures and continuous validation practices to evaluate and improve digital services
• Support the solution architecture design Options Analysis and Treasure Board business case development.

Service Design Accessibility & Digital Delivery Skills - 20%

• 3 years experience in Service Design and Digital Product Delivery.
• Demonstrated experience applying human-centered and evidence-based design methods to solve complex business and user experience challenges.
• Hands-on experience developing and iterating wireframes prototypes and proof-of-concepts using Figma or equivalent UX design tools.
• Demonstrated knowledge and experience implementing accessibility standards including AODA and WCAG requirements.
• Experience supporting product and service design initiatives through user-centered design methodologies journey mapping prototyping and design validation.
• Experience contributing to UX strategies service standards and digital experience improvements across multiple user groups and business domains.

Communication Stakeholder Engagement & Advisory Skills (15%)

• Strong analytical problem-solving facilitation and decision-making skills with the ability to communicate complex UX concepts clearly to technical and non-technical audiences.
• Proven experience leading stakeholder workshops gathering requirements building consensus and managing competing priorities across diverse groups.
• Demonstrated ability to provide strategic advice reporting and recommendations while collaborating effectively with project teams business stakeholders and senior leadership to achieve project objectives.

Agile Delivery and Public Sector Experience (15%)

• Experience working in Agile Scrum Lean or DevOps environments managing user stories sprint planning backlog refinement and user acceptance activities.
• Proven ability to collaborate with cross-functional teams across the full product lifecycle from discovery and design to testing validation and implementation.
• Hands-on experience with Azure DevOps (or similar tools) and involvement in public sector government or large-scale digital transformation initiatives including application of digital service standards.

Thanks

Richard Tucker Account Manager

Arthur Grand Technologies Inc

8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified

NMSDC Minority Business Enterprise (MBE)

Arthur Grand is an Equal Opportunity Employer (Including disability/Vets)

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract