Transmission Key Accounts Manager

Division: Business Development and Commercial Gas and Pipelines

Location: Edmonton AB

Guided by our values.

Position Summary:

Always there. Anywhere.Thats us!Weve got a lot of energy at ATCO focused on creating prosperity for generations to challenge and growth because your career journey at ATCO has the potential tobe full of new experiences inspiring challenges and growth without boundaries.

For us values arent just are translated into action the foundation we are built on and the driving force for what we aim to accomplish. Our values caring agility safety collaboration integrity are non-negotiable and ensure we always do right by our employees communities and customers. Joining our Business Development group means doing the kind of important meaningful work our competitors are only thinking about.

As a Transmission Key Accounts Manager you will serve as the primary point of contact for ATCO Gas and Pipelines largest transmission customers. Working closely with customers and internal stakeholders you will coordinate operational activities maintenance planning projects and outage management to support safe reliable service delivery.

This role requires a strong combination of technical understanding relationship management and problem-solving skills. You will work across Operations Engineering Construction Commercial and Legal teams as well as external pipeline operators to represent customer requirements in planning and operational discussions while supporting the reliability and long-term success of the transmission system.

Responsibilities:

• Serve as the primary point of contact for transmission customers coordinating support across internal stakeholder groups and representing customer requirements in operational and planning discussions.
• Develop and maintain relationships with ATCO Gas and Pipelines largest and most complex transmission customers.
• Coordinate customer impacts associated with planned maintenance outages capital projects and operational activities.
• Collaborate with Operations Engineering Construction Commercial Legal and external pipeline operators to support safe and reliable service delivery.
• Support commercial discussions customer agreements and service requests through effective stakeholder coordination.
• Maintain customer information and activity records within Salesforce and utilize reporting tools to support business intelligence and performance measurement.
• Represent ATCO Gas and Pipelines at industry events conferences and customer engagement opportunities.
• Act as a trusted advisor to customers by maintaining awareness of their operational plans business objectives growth initiatives and emerging requirements.
• Proactively identify opportunities to improve customer experience operational efficiency and communication processes.
• Support customers during emergency response situations and unplanned service disruptions including after-hours coordination when required.
• Stay informed of industry developments market conditions and customer priorities to support strategic planning and relationship management.

Qualifications:

• Post-secondary degree or diploma in Engineering Engineering Technology Business Commerce or a related discipline. An equivalent combination of education and experience will be considered.
• 5 years of related experience in the natural gas energy utilities industrial or infrastructure sectors.
• Demonstrated understanding of natural gas transmission system operations maintenance planning outage coordination customer service or account management.
• Strong interpersonal communication presentation and relationship management skills with the ability to effectively engage and influence both internal and external stakeholders.
• Proven ability to manage competing priorities navigate complex issues and apply sound judgment in a dynamic operating environment.
• Strong technical aptitude analytical ability and problem-solving skills with the ability to assess operational impacts identify risks and develop practical solutions.
• Experience coordinating cross-functional teams and collaborating with Operations Engineering Construction Commercial Legal customers and external pipeline operators.
• Experience in contract administration commercial agreements customer requests project development or regulatory processes is considered an asset.
• Knowledge of natural gas pipeline operations maintenance practices outage planning and transportation arrangements is considered an asset.
• Experience with customer relationship management (CRM) systems such as Salesforce is an asset.
• Experience using Geographic Information Systems (GIS) Supervisory Control and Data Acquisition (SCADA) systems and other operational or asset management systems is an asset.
• Proficient with Microsoft Office applications including Excel Word Outlook PowerPoint and Teams.
• Valid Class 5 Operators License. Periodic travel within Alberta may be required.

What We Offer:

• A culture based on caring integrity agility collaboration and striving for excellence

• Competitive compensation

• Flex benefits

• Training and mentorship programs

• Charitable donation matching

We would like to thank everyone for their application; however only those being considered for an interview will be contacted.

ATCO Gas & Pipelines is part of ATCO Ltd. With approximately 6000 employees and assets of $23 billion ATCO is a diversified global holding corporation with investments in Structures & Logistics (workforce housing innovative modular facilities construction site support services and logistics and operations management) Energy Infrastructure (electricity generation transmission and distribution; natural gas transmission distribution and infrastructure development; energy storage and industrial water solutions; and electricity and natural gas retail sales) Transportation (ports and transportation logistics) and Commercial Real information can be found at. ATCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status veteran status sexual orientation gender identity or any other characteristic protected by law.

Issued: August 13 2026

Deadline: August 27 2026