Training & Development Specialist Short Term Assignment, 6 months

As a Training Specialist with Manulife Bank you will play a key role in enabling employees to build the knowledge skills and capabilities needed to succeed across a range of learning areas including systems processes products and professional skills. This role contributes to our mission by delivering high-quality engaging learning solutions that drive performance consistency and continuous growth within the Bank. You will partner with stakeholders across Manulife Bank to translate complex information into accessible learner-centered experiences that support real-world this role you will apply instructional design expertise facilitation skills and learning technologies to create scalable and impactful training programs.

Position Responsibilities:

• Design and develop engaging learning solutions including instructor-led training eLearning and performance support materials using best practices in instructional design

• Deliver high-quality training sessions (virtual and/or in-person) using effective facilitation techniques that drive learner engagement and knowledge retention

• Collaborate with Manulife Bank stakeholders and subject matter experts to analyze needs and translate complex information into clear structured learning experiences

• Manage and maintain the Learning Management System (LMS) including course creation learner tracking reporting and optimizing the learner experience

• Evaluate training effectiveness using feedback and performance data and continuously improve content and delivery approaches

Required Qualifications:

• 24 years of experience in roles involving communication facilitation onboarding knowledge sharing content creation or stakeholder support (e.g. HR customer success operations consulting education)

• Exposure to learning tools systems or digital platforms (e.g. LMS knowledge bases or content tools)

• Strong written and verbal communication skills with the ability to simplify complex information

• Demonstrated ability to learn quickly synthesize information and create clear structured content

• Effective stakeholder engagement and collaboration skills

• Strong organizational skills with attention to detail and ability to manage multiple priorities

• Post-secondary education in Education Training Business Human Resources Communications or a related field or equivalent practical experience

Preferred Qualifications:

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.