Technical Support Specialist – BI & Analytics Platforms
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Job Summary
Job Title: Information TechnologyCAN - CANSpecialist
Job Description: Technical Support Specialist
Skills: Cognos Data Integration Cognos administration Power BI Tableau administration Infrastructure & Unix Experience Required: 10 & Above Years
Job Description:
We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos Tableau and Power BI platforms including hardware software virtual machines etc. associated with the platform. The ideal candidate will have hands-on experience with platform-level administration and support rather than development using the above tools.
Role Descriptions:
Administer and maintain the Cognos Tableau and Power BI platforms including upgrades patches license and user management performance tuning.
Monitor and manage the above platforms across cloud and on-prem environments.
Ensure high availability and reliability of the platform for development testing and production environments.
Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
Provide production support and troubleshoot platform-related issues.
Document platform configurations procedures and support runbooks.
