Technical Project Manager

Lead complex digital transformations for some of the worlds most recognized brands.

Have you ever wondered what it takes to deliver highly technical software implementations at enterprise scale Join our Professional Services team and help customers unlock the full potential of Coveos AI-powered platform.

With more than 1000 implementations delivered over the years for global organizations such as Dell Rolex and Salesforce our team tackles complex technical challenges every day. Youll play a key role in aligning business objectives technical requirements and project execution to ensure successful customer outcomes.

As one of our Technical Product Managers you will:

• Lead the implementation of Coveos platform by defining project scope objectives milestones and success criteria.
• Act as the primary delivery lead and trusted advisor for customer stakeholders driving alignment decision-making and accountability throughout the implementation lifecycle.
• Coordinate customer stakeholders internal experts and project resources while managing expectations throughout the engagement.
• Develop and maintain detailed project plans proactively tracking budgets timelines dependencies and deliverables.
• Manage project changes assess impacts and implement mitigation strategies to minimize delays and risks.
• Communicate project progress regularly to customers and internal stakeholders through status reports governance meetings and executive updates.
• Identify assess document mitigate and escalate risks when required to ensure successful project delivery.
• Partner closely with architects developers and technical customer stakeholders to translate business requirements into user stories and implementation decisions that maximize customer value.

Here is what will qualify you for the role:

• At least 3 years of experience managing large-scale information technology implementation projects.
• At least 5 years of experience gathering requirements producing technical documentation and coordinating quality assurance activities.
• Strong understanding of the technical challenges associated with implementing cloud-based software solutions and web applications.
• Excellent stakeholder management leadership organizational and communication skills in complex customer-facing environments.
• Ability to influence and collaborate effectively with developers architects business stakeholders and executive sponsors.

What will make you stand out:

• Experience with Agile delivery methodologies and tools such as Jira and Azure DevOps.
• Project management certifications such as Project Management Professional (PMP) Scrum Master or equivalent.
• Experience with web development or software engineering.
• Knowledge of enterprise search indexing technologies Salesforce ecosystems or professional services automation tools such as Certinia (formerly FinancialForce) or Mavenlink.
• Experience working in a consulting professional services or customer implementation environment.

This role requires strong English communication skills as you will work primarily with English-speaking customers and stakeholders across North America and global markets.

Do you think you can bring this role to life Send us your application we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of for example age gender disability gaps in CV national or ethnic background.

This job description was written by humans assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process please contact to discuss your needs.