Team Manager,Architecture and Technology Director

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world freeing our customers to focus on the strategic initiatives that shape their business.

Every day you will collaborate with a team dedicated to providing consistent sustainable global solutions no matter where our customers operate. With over 30000 employees across Asia the Americas Africa and Europe we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

The ATD Manager is responsible for leading the technical design authority function for complex customer solutions transformation programs and strategic service initiatives across Americas. The role ensures that solutions are technically robust scalable secure supportable and aligned with customer operational and business requirements.

The position combines senior technical leadership with people management responsibility. The ATD Manager leads a team of design professionals while also acting as a senior point of accountability for design governance technical consistency solution quality and operational readiness across the solution lifecycle.

The role requires close collaboration with sales contract execution consulting delivery operations service management security sourcing partners vendors and customer stakeholders in a highly matrixed and multicultural environment.

Mission

• To lead and develop the ATD team while ensuring the governance quality consistency and operational readiness of technical designs for complex customer solutions and transformation programs. The ATD Manager ensures that solutions are feasible secure supportable resilient and aligned with contractual customer and business expectations.

Main activities

• Lead the technical design authority function for strategic customer opportunities complex solution designs and transformation programs.
• Ensure end-to-end design integrity across multiple technical domains service components and lifecycle phases.
• Validate that solutions are technically feasible scalable secure resilient and operationally supportable.
• Define and enforce design governance quality standards design review processes and approval controls.
• Lead technical reviews design arbitrations and decision-making for cross-domain technical issues.
• Ensure all solution designs are aligned with customer requirements internal standards security policies and operational constraints.
• Identify and manage design risks assumptions dependencies and technical constraints.
• Work closely with delivery transition operations and service management teams to ensure implementation readiness and successful handover into live service.
• Ensure documentation design records support information and knowledge transfer are complete and fit for operational use.
• Support customer-facing discussions and act as a senior technical representative in governance meetings escalations and strategic reviews where required.
• Lead coach and develop a team of ATD professionals setting objectives and supporting performance engagement and career development.
• Support recruitment onboarding succession planning and capability development within the team.
• Encourage standardization reuse of design assets continuous improvement and adoption of modern design practices.
• Contribute to business performance through effective workload management resource planning design quality improvement and stakeholder satisfaction.
• Maintain awareness of relevant technology trends market evolution and industry practices to continuously improve design capability and team effectiveness.

• Strong knowledge of technical solution design in enterprise telecommunications network security cloud connectivity or managed services environments
• Strong understanding of end-to-end solution lifecycle management from qualification and design through delivery transition and operations
• Ability to evaluate technical feasibility and ensure solutions are supportable scalable resilient and aligned with operational requirements
• Good understanding of service management operational readiness service assurance and support model integration
• Strong awareness of risk security compliance and governance requirements in customer solution design
• Ability to work across multiple technical domains and coordinate contributions from subject matter experts partners and suppliers
• Strong people management and team leadership capability
• Ability to coach mentor and develop team members in a matrix environment
• Excellent stakeholder management communication and influencing skills
• Ability to explain complex technical issues clearly to technical and non-technical audiences
• Strong analytical thinking structured problem-solving and decision-making capability
• Ability to manage competing priorities in a fast-paced and complex environment
• High level of accountability customer focus and collaboration
• Strong planning organization and follow-through skills
• Commitment to continuous improvement standardization and quality

You bring open mindedness ability to handle pressure leading with courage and empathy assertiveness and communicate effectively.

Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
Professional Development: training programs and upskilling/re-skilling opportunities.
Career Growth: Internal growth and mobility opportunities within Orange.
Caring and Daring Culture: Health and well-being programs and benefits diversity & inclusion initiatives CSR and employee connect events.
Reward Programs: Employee Referral Program Change Maker Awards.