Team Lead, Ocean Import

DSV Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women members of visible minorities aboriginal persons and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Saint-Laurent Rue Beaulac
Job Posting Title: Team Lead Ocean Import
Time Type: Full Time

This posting is for an existing vacancy and not intended to create a talent pipeline

The function of the Operations Team Lead is to oversee the processing of all shipments as well as the movement and monitoring while in route. Supervise the handling of shipments ensuring compliance with DSVs Corporate guidelines as well as government regulations. This role will have direct communication with customers overseas offices and carriers is required. This role mentors and trains new staff as well as update internal and external process changes from time to time.

KEY DUTIES AND RESPONSIBILITIES

Daily management and coordination of shipments
Direct desk level day to day operations of the Operation Department
Champion process and procedure to meet or exceed company KPI requirements
Establish and coordinate schedules with carriers and tender shipments
Prepare and publish reports as requested
Mentor and train new staff from time to time
Proactively identify problems and swiftly implement the appropriate solution
Responsible for cost containment of shipments
Evaluate shipments consolidate loads select most cost-effective method of delivery
Daily Communication with customer on relevant issues and resolution
Manage new account implementation from standard operating procedure to execution
Ability to demonstrate deductive logic problem solving and trouble shooting skills
Effectively deal with any issues that arise within scope of responsibility
Adhere to all company policies procedures and guidelines

Quality Health & Safety:

Supports organizational commitment to ISO 9001 ISO 45001 certification Montreal location
Perform assigned tasks to support DSV meets its objectives and targets regarding quality health safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
Staff are required to ensure that their day-to-day activities embrace sustainability Health and safety therefore reducing the impact upon the environment supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

Education in supply chain logistics international transportation or a related field of study
Minimum two (2) years experience in a freight forwarding environment
CIFFA certificate an asset
Dangerous Goods certification an asset

Skills and Competencies

Proven ability as a self-starter with ability to plan organize and establish priorities to meet goals and achieve results
Good command of English language both verbally and written
Above average customer service skills
Interpersonal skills that build respected professional relationships internally & externally
Demonstrated good leadership and management skills
Excellent organizational and time management skills
Ability to manage tight deadlines
Excellent problem-solving and analytical skills
Attention to detail and punctuality
Be authentic approachable open and honest
Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

Proficient with both English and French language
Ability to communicate effectively in a diverse multicultural environment.
Proficient in Microsoft Office suite
CargoWise experience an asset

Physical Demands

Prolonged periods sitting and standing at a desk and working on a computer
Regular working hours apply for this position at times working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment

Due to the dynamic nature of our industry your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

Start here. Go anywhere

Visit and follow us on LinkedIn and Facebook.

DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information such as credit card or banking information. Our recruiters have an @ or @ email address. If you question the legitimacy of any DSV job posting please reach out to