Team Lead

Team Lead

Position Summary

At Elantis we help organizations modernize how they work through tailored Microsoft solutions. Were looking for a team lead to own and evolve our Flex and Managed Services practice someone who is equally comfortable as a strategic advisor and a hands-on delivery leader and who thrives building long-term client relationships while driving operational excellence.

Position Responsibilities

Lead and evolve Elantis Flex and Managed Services offerings driving operational maturity and continuous improvement.

Act as the senior team lead and trusted advisor for our Flex and Managed Services clients with a focus on long-term partnership and business value.

Oversee service quality KPIs and performance including utilization customer satisfaction and operational efficiency.

Lead sprint planning resource allocation and capacity management across the practice.

Align Managed Services and Project Delivery teams to ensure a seamless client experience.

Identify opportunities for optimization automation and innovation within client environments.

Mentor and develop the Managed Services team while fostering accountability and operational ownership.

Collaborate with Sales Account Management and Leadership to support business growth and strategic objectives.

Skills & Qualifications

Experience in a consulting or managed services leadership role delivering Microsoft-based solutions.

Hands-on experience with Power Apps Power Automate SharePoint Copilot Purview Dynamics 365 and/or Azure.

Proven ability to build and manage client relationships act as a trusted advisor and drive service delivery excellence.

Strong leadership skills with experience managing teams sprint planning and resource allocation.

Excellent communication and stakeholder management skills with the ability to advise confidently at all levels.

Post-secondary education in a technology-related field or equivalent experience.

Relevant Microsoft certifications (Power Platform Security M365 Azure or Dynamics 365) considered a strong asset.

Benefits

Competitive compensation and bonus structure

Paid vacation and holiday program designed to support work-life balance

Flexible hybrid work arrangements

Paid mobility/cell phone support

Competitive health benefits fully paid by Elantis

Mentorship and strong opportunities for career growth and advancement

Elantis is an equal opportunity employer. Applicants who require reasonable accommodation during the application or interview process are encouraged to notify us.

What We Do

At Elantis Solutions Inc. we help organizations modernize the way they work through tailored Microsoft solutions that drive collaboration automation security and operational efficiency. From Microsoft 365 and SharePoint to Power Platform Data & AI and Dynamics 365 we partner closely with clients to solve complex business challenges and deliver meaningful outcomes.

Who We Are

Elantis is a people-first Microsoft consulting company focused on delivering exceptional customer experiences and long-term value. We work with organizations across North America to modernize workplaces automate business processes strengthen governance and compliance and unlock the full potential of Microsoft technologies.

Our mission is simple: deliver solutions that exceed customer expectations create real value and provide an exceptional experience.

Our Team

Our team is made up of collaborative curious and driven individuals who are passionate about technology and solving problems for clients. At Elantis our work is guided by three core values:

Do the Right Thing

Focus on People

Own the Experience

We are committed to building an environment where people can grow their careers contribute meaningful work and make a real impact alongside a supportive and experienced team.