Support Operations Expert Fully Remote
Job Location:
Monthly Salary:
Posted on:
21 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey.
Position: Customer success / support operations Evaluator
Type: Contract
Compensation: $80$120/hour
Location: Remote
Role Responsibilities
- Evaluate AI-generated artifacts against domain-specific quality rubrics.
- Identify factual aesthetic and presentation errors in documents spreadsheets and slide decks.
- Provide clear structured written feedback to improve AI outputs.
- Collaborate with teams to ensure high-quality deliverables.
- Work independently and asynchronously to meet deadlines.
Qualifications
Must-Have
- 5 years of relevant professional experience in Customer success / support operations.
- Native or professional fluency in English.
- Highly proficient in Microsoft Office and Google Workspace especially Slides.
Preferred
- Advanced degree (Masters or higher) from a reputable institution.
Application Process (Takes 2030 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information please check:
- For any help or support reach out to:
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
