Supervisor, Ontario Works Development Opportunity

Supervisor Ontario Works - Development Opportunities

Human Services- Income & Social Supports

Status: Short Term Contract upto 12 Months; up to 2 positions

Salary Range: Band I Non Union

Hiring Range: $105754 per annum -$118974 per annum

Work mode: Hybrid; 2 Onsite days per week which can increase based on operational needs* see below for more details about this work mode.

Location: 10 Peel Centre Drive Brampton & 7120 Hurontario Street Mississauga

Hours of work:35 hours per week

Who we are: The Income and Social Supports Division provides employment financial and social support to residents of Peel to assist them in attaining an independent and stable role in the community. Through the Income and Social Supports Division you will collaborate with internal staff and external community partners to enhance and support the Region of Peels vision of a Community for Life.

Reports to: Manager Client Services

Team Structure: Leads a team of approximately 10 unionized staff

What you will do in this role:

• Leads a team of employees who are responsible for the administration of both the employment and income aspects of the Ontario Works programs
• Overall staff management including coaching training development mentorship etc. of designated staff within the area
• Audits work of the team and conducts follow-up meetings with staff
• Provides training and advisory support
• Evaluates and monitors staff performanceand achievement of objectives
• Completes and maintains statistical reports
• Interprets and evaluates information to improve existing programs or to develop new approaches or processes
• Ensures quality work delivery and that service standards are exceeded or met
• Uses considerable judgement to problem-solve and arrive at recommendations or conclusions
• Demonstrate a commitment to diversity equity and inclusion through continuous development modeling inclusive behaviors and proactively managing bias

What the role requires:

• Post-secondary education in Social Services or a related discipline combined with least five years experience in the social services field
• Formal Mentoring or In-Charge/Acting Supervisor experience within Ontario Works/ Income and Social Supports
• Previous experience in a Caseworker or working experience within Ontario Works is required
• Preference given to active employees in the ISS Career Coaching program along with a formal leadership career plan
• Experience using Social Assistance Technologies including SAMS along with experience administering client assessments (stability supports eligibility)
• Advanced knowledge of employment and income assistance programs
• Extensive knowledge of applicable legislative requirements and program controls

Skills/Abilities:

• Well-developed communication skills both verbal and written
• Effective time management skills and the ability to work within a fast paced environment
• Ability to develop and monitor budgets
• Ability to interpret and evaluate information to improve existing programs or to develop new approaches or processes
• Ability to persuade influence or negotiate with external contacts

Perks @ Peel and why you will love working for us:

• % in lieu of benefits
• Flexible hours supporting your wellness and wellbeing
• Supportive leadership and a culture of respect and inclusion
• Access to learning and development resources

Be bold. Think big. Join us.

Work Mode & Job Location:

In this role youll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

Its important to note that your off-site work location must be within the province of Ontario. This ensures that were compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview:Ourrecruitmentprocesswill include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders as important communications regarding your application may be directed there.

Ifthis opportunity matches your qualifications and experience please apply on-line.

Peel Region consists of the cities of Brampton and Mississauga and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200000 businesses.

Were working to create a community that is safe inclusive and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6700 strong and since 1974 weve been delivering a wide range of resident focused services. Our services include paramedic services health programs long-term care and services for seniors child care support garbage collection and recycling waste water and water treatment road maintenance financial assistance and housing support.

Recognized by Canadas Healthy Workplace Month with the Great Employer Award presented by Excellence Canada Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity practices inclusion recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region people come first. Each employee has an important role within our community and when we work together its impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You wont find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact

Please be advised Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicants responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings interview dates) it is imperative that applicants check their email regularly. If we do not hear back from applicants we will assume that you are no longer interested in the position and your application will be removed from the competition.