Supervisor, Adventure Programs

Position Summary

The Adventure Programs & Inclusion Supervisor is a key member of the Recreation team within Cougars Athletics and Recreation. This position supports internal and external stakeholders by being in integrity with the Recreation Promise pillars: providing a welcoming and inclusive place to play on campus providing accessible and engaging activities providing a clean and safe environment and providing friendly and helpful customer service.

The Supervisor provides strategic direction and oversight in the areas of staff development Climbing Centre operations coordinating group climbing rentals outdoor recreation programming and centralized Adaptive and EDIA (Equity Diversity Inclusion and Accessibility) programming. This role is responsible for inspiring people to move so that they can be the best version of themselves.

• Lead the strategic planning development management and assessment of all adventure outdoor and inclusive programs ensuring alignment with the Recreation Why and national/international frameworks for physical activity and recreation.

  • Develop launch and administer an outdoor recreation program plan.

  • Lead and administer the departments adaptive programming portfolio including the direct supervision mentoring and development of the student Adaptive Programs Assistant role.

  • Dedicate focused resources to the deliberate creation delivery and evaluation of recreation programming for equity-deserving students and groups at MRU.

• Identify and cultivate innovative partnerships with campus stakeholders (including the Iniskim Centre the Pride Centre faculties student associations Residence and clubs) to deliver targeted accessible and engaging initiatives that foster a deep sense of student belonging.

• Collaborate with the Safety Advisory Group to implement rigorous safety and risk management plans across all indoor outdoor and off-site programs.

• Develop monitor and report on comprehensive budget projections and financial forecasts for all assigned programming areas.

• Lead a culture of evidence by seeking benchmarking data and developing data-informed decision-making practices (basing program adjustments on assessment campus trends and industry research).

• Lead the operational delivery of an 8000 annual visit Climbing Centre ensuring the facility remains contemporary attractive clean and safe at all times.

• Drive outreach coordination and connection with local schools youth groups corporate organizations and internal campus stakeholders to increase brand awareness for group climbing bookings and increase financial return.

• Develop budget projections and forecasts for casual/flexible staffing positions climbing equipment life cycles and rental revenue targets.

• Work collaboratively within the department to maximize customer experiences in the Climbing Centre including the review and development of systems policies and procedures that foster participation equity access and enjoyment.

• Work closely with the Facilities team to ensure all inspections repairs renovations maintenance and specialized safety equipment are managed appropriately and comply with industry standards.

• Collaborate with the Safety Advisory Group to implement specific safety inspection and risk mitigation protocols for the climbing centre.

• Work alongside the Facility Usage Coordinator to implement a facility usage plan with stakeholders to best maximize facility space in support of departmental strategies.

• Collaborate with the Finance Officer and Manager of Facilities to manage the inventory and life cycle of Climbing Centre and adventure programming equipment.

• Direct a team culture that proactively resolves customer concerns and closes the feedback loop in a timely fashion in accordance with institutional compliance policies and procedures.

• Direct the hiring training scheduling supervision and holistic development of all Climbing Centre staff adventure program leaders student Adaptive Programs Assistant and Indigenous Programs Student Leader.

• Lead core competency development performance reviews and goal setting for all direct reports cultivating high-value experiential learning opportunities for casual/flexible staff.

• Reinforce the effectiveness and success of the organization by actively leading motivating coaching mentoring and inspiring casual/flexible staff.

• Collaborate with AD Recreation to ensure best practices and compliance in carrying out policies and procedures relative to human resources and performance management.

• Assist in the development of an inclusive supportive work culture that attracts and retains a talented diverse
  team.
  

• Support the development of innovative collaborative partnerships to advance the departmental divisional and institutional strategic reach.

• Advance the division and departmental strategic plans by serving on committees working groups and university-wide initiatives.

• Work collaboratively to foster department-wide customer experience best practices and protocols for all service areas and staff.

• Assist with recommendations and implementation of modifications to the departments strategic plan as necessary.

• Collaborate with department institutional and community partners to cultivate leadership citizenship and engagement opportunities for student employees and participants.

• Passion and energy for contributing to a university community living healthier more active lifestyles.

• Certifications and/or a Bachelors degree in outdoor leadership physical literacy recreation physical education sport management or a related field.

• Minimum of 3-5 years of progressively responsible relevant experience which has included at least one (1) year of supervisory experience.

• Standard First Aid & Basic Rescuer CPR.

• ACMG Level 2 Climbing Gym Instructor (CGI).

• Passion and knowledge relating to climbing and outdoor adventure activities.

• Ability to establish effective working relationships and work as a member of the team.

• Excellent communication organizational and interpersonal skills.

• Demonstrated experience in leading a diverse team.

• Demonstrated innovation creativity and informed risk-taking.

• Experience with recreation management software platforms.

• Computer/technical proficiency in Microsoft and Google applications.

• Demonstrated knowledge of theories and practices in promoting student development and learning.

• Ability to work flexible hours including evenings and weekends as needed.

• Masters degree in recreation physical education sport management leadership or related field.

• Advanced ACMG Certifications (Level 3 CGI Rock Guide Hiking Guide Top Rope Instructor)

• Wilderness and Remote First Aid Certification

• Interpretive Guides Association Certification

• Relevant experience in a comparable university or similar recreation setting

• Experience in managing an indoor climbing facility.

• Experience delivering programming that maximizes the student learning experience.

• Experience with ActiveNet or similar recreation registration and facility management software.

• Membership and active involvement in relevant professional organizations such as ACMG ARPA NIRSA NASPA and/or other higher education associations.

Salary: $71580.60 - $90617.80 per annum

Closing date: August 11 2026

Aresume should be submitted in one .pdf document. Please title your .pdf document as follows: Last NameRequisition NumberDocument (ex. ).