Staff Product Manager, Platform

About the Job

At BuildOps were building a groundbreaking software solution designed to empower todayscommercial contractors. From service management to project execution were reimagining howour customers operate. Our team thrives on ambition innovation and collaborationqualitieswe look for in every new hire.

As aStaff Product Manager Platform you will help us transform our industry-leading platformwhich commercial contractors depend on to new benchmarks that allow us to capture a newscale of demand and fuel the continued innovation were building. Youll partner closely with ourcustomers to deeply understand their people organizational structures processes and whatthey need from their operations platformthen translate that into solutions that drivemeasurable outcomes for both our customers and the business. Youll work cross-functionallywith Engineering Design Sales Customer Success and leadership and youll be accountablefor customer-driven KPIs and clear business impact.

What Youll Do

• Own the product vision and roadmap for the entire Platform itself driving strategy and execution with a cross-functional squad of engineers designers QA and data partners.
• Lead a cross-functional team on platform optimization efforts to increase velocity of all squads as they build and the quality of what ultimately goes out.
• Engage directly with both enterprise and SMB customers to uncover needs validate solutions and ensure were solving real problems.
• Design solutions with both near-term value and long-term scalability in mind being able to articulate and communicate those tradeoffs to internal stakeholders.
• Leverage AI and ML to challenge traditional approaches exploring and shipping innovative experiences that materially improve velocity and quality - both internally andexternally.
• Align the roadmap with company objectives by working closely with other Product Managers Customer Success Sales and Implementation to prioritize opportunities andtrade-offs.
• Lead go-to-market and change management for your domain: communicate priorities and feature launches across the company and partner with Customer Success to drivesuccessful rollouts and adoption.
• Run effective beta programs with early adopters capturing feedback to refine experiences before broader release.
• Own clear customer and business outcomes defining and tracking KPIs that improve platform value and support revenue and retention goals.

What We Look For

• 7 years of experience in the technology industry with 5 years in Product

Management for B2B SaaS

• Experience in leading complex cross-cutting platform initiatives
• Experience building end-to-end product experiences including prototyping and solution development with AI coding assistants.
• Strong familiarity with enterprise software considerations (from workflows to features and to non-functional requirements).
• Mission-driven mindset motivated by complex real-world challenges faced by commercial subcontractors.
• Experience working in a technical environment with basic SQL skills and proficiency in analytics tools to inform decisions.
• Strong understanding of agile development methodologies and a track record of working effectively with engineering and design in an agile environment.
• Excellent communication and collaboration skills with experience partnering closely with cross-functional teams (e.g. Sales CS Implementation PS).
• Strong analytical skills and the ability to use databoth quantitative and qualitativetoshape product strategy and day-to-day prioritization.

Who You Are

• Someone with a genuine interest in construction tech and the customers we serve.
• A strategic thinker who thrives in a high-growth startup environment.
• Comfortable navigating ambiguity and breaking down complex messy problem spacesinto clear actionable work.
• A self-starter who takes ownership follows through and delivers results without needing heavy direction.
• Collaborative curious and eager to learn from customers and teammates across disciplines.
• A team player with integrity grit and a strong work ethic who raises the bar for those around them.

Compensation

Toronto: 172000.00 - 215000.00 CAD base annual bonus opportunity

Raleigh: $190000.00 - $234000.00 base annual bonus opportunity

• Generous equity grant become an owner in our company!
• A comprehensive benefits package
• Flexible PTO and hybrid work schedules
• One-time work-from-home allowance
• Hubs in Los Angeles San Francisco Toronto and Raleigh with hybrid work schedules and lunch provided for in-office days
• Company events and team-building activities both in-person and virtual
• Fast-paced collaborative and dynamic work environment
• Opportunities for growth and career advancement
• Chance to work with cutting-edge technology and innovative solutions
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently this excludes the following states: Alaska Hawaii Kentucky Mississippi Nebraska New Mexico North Dakota Rhode Island South Dakota West Virginia and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.

About BuildOps

Join BuildOps the largest commercial trade platform in the country as we transform the multi-billion dollar commercial contracting industry!

Were not just talking incremental improvementswere talking a full-scale revolution empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildopshere.

This is your chance to be part of a rocketship. Were fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital BOND and SE Ventures backed by Schneider Electric (ReutersTechCrunchLA Business Journal) . Our latest investors join our team of industry heavyweights like Next47 former Twitter CEO Dick Costolo former Salesforce President Gavin Patterson and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos boost efficiency skyrocket profitability and ultimately deliver exceptional service.

At BuildOps were changing the game and doing the best work of our careers. Youll be a key player in a company thats truly making a difference for the backbone of our economy. If youre ready to tackle big challenges work with a passionate team and build something extraordinary BuildOps is the place for you.

BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information veteran status or any other status protected by applicable federal state or local law.

BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.

BuildOps recruiters will only contact candidates through official channels and will never ask for payment banking details or sensitive personal information during the interview process. Verify all openings at Report suspicious outreach to and We review every report but may not be able to respond individually. BuildOps is not responsible for losses from fraudulent postings.