Staff Product Designer

About the Job

At BuildOps were building a groundbreaking software solution designed to empower todays commercial contractors. From service management to project execution were reimagining how our customers operate. Our team thrives on ambition innovation and collaborationqualities we look for in every new hire.

As aStaff Product Designer youll be one of the most senior individual contributors on the design team and the design lead for a cluster of our most complex highest-stakes domainsfinancial workflows (inventory & procurement AP & payments Financial OS) AI and mobile. Reporting to the Head of Design youll own design quality across these areas: doing hands-on end-to-end work on the hardest problems yourself while setting the bar and giving direction to the other designers working in your domains. Think of it as how our strongest leads operatedeep in the work every day leveling up everyone around them no formal management required.

Youll move fluidly to wherever the most critical work iswithin your domainsspiking on a redesign one month a new set of agents the nextalways accountable for how the whole cluster comes together. This role is perfect for someone energized by ambiguous high-complexity problems who moves fast and wants outsized impact at a well-funded fast-moving company.

What Youll Do

• Own design quality across your domain clusterfinancial workflows AI and mobiletaking the hardest problems from ambiguity to engineering-ready solution yourself and ensuring the rest of the work in those areas meets a high bar
• Give direction and mentorship to the designers working in your domains leveling up both the work and the people without acting as their formal manager
• Design experiences for our AI and agentic capabilities turning complex system behavior into flows that feel intuitive and trustworthy
• Simplify deeply complex enterprise workflowsincluding ERP integrations and financial operationsturning dense data-rich problems into clarity for our users
• Help reshape our mobile app into an experience our field users love partnering across product and engineering
• Set the standard for design craft and AI-native ways of working and bring that bar to design reviews through your own work and sharp constructive feedback
• Partner closely with product managers engineers and QA to understand constraints pressure-test ideas and ship quickly

What We Look For

• 8 years of product design experience with a proven track record of shipping complex products from concept to launch. We care more about staff-level impact than years on a résuméwere looking for someone clearly maxing out at their current level and ready for the leap
• Demonstrated ability to elevate the work and the people around youmentoring and leading without formal management authority
• Deep experience designing complex data-rich enterprise or vertical SaaS workflows; financial products payments or ERP experience strongly preferred
• Experience designing AI-powered or agentic experiences preferred
• Genuinely AI-native in how you work: fluent with AI across synthesis ideation prototyping (e.g. Figma Make Claude Design) and frontend code (e.g. Claude Code). Well want you to walk us through how youve reinvented your own workflow with AI
• Expert proficiency in Figma and a strong command of UX/UI principles user research usability testing and data-driven decision-making
• Excellent communication skills with the ability to articulate design rationale to diverse audiences including senior stakeholders
• The interpersonal range to lead through influenceraising the bar for the teammates in your domains in a way that makes them better and leaves them bought in
• Ability to travel up to six times per year for team meetings and customer visits
• Familiarity with the commercial trades (HVAC plumbing electrical) and/or construction preferred but not required

Who You Are

• A senior craftsperson hungry to make a bigger impactnot coasting on tenure
• Someone who respectfully challenges the status quo and shows the team a better path
• Comfortable navigating complex ambiguous projects and moving between problem areas without losing the thread
• A generous low-ego teammate genuinely invested in the growth of the designers around you
• Relentlessly committed to craft and to creating exceptional user experiences
• Someone who cares deeply about doing excellent work that helps make peoples lives better

Compensation

• $170000.00 to $210000.00 base salary annual bonus opportunity (SF hub)
• 185000.00 to 195000.00 CAD base salary annual bonus opportunity (Toronto hub)

• Generous equity grant become an owner in our company!
• A comprehensive benefits package
• Flexible PTO and hybrid work schedules
• One-time work-from-home allowance
• Hubs in Los Angeles San Francisco Toronto and Raleigh with hybrid work schedules and lunch provided for in-office days
• Company events and team-building activities both in-person and virtual
• Fast-paced collaborative and dynamic work environment
• Opportunities for growth and career advancement
• Chance to work with cutting-edge technology and innovative solutions
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently this excludes the following states: Alaska Hawaii Kentucky Mississippi Nebraska New Mexico North Dakota Rhode Island South Dakota West Virginia and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.

About BuildOps

Join BuildOps the largest commercial trade platform in the country as we transform the multi-billion dollar commercial contracting industry!

Were not just talking incremental improvementswere talking a full-scale revolution empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildopshere.

This is your chance to be part of a rocketship. Were fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital BOND and SE Ventures backed by Schneider Electric (ReutersTechCrunchLA Business Journal) . Our latest investors join our team of industry heavyweights like Next47 former Twitter CEO Dick Costolo former Salesforce President Gavin Patterson and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos boost efficiency skyrocket profitability and ultimately deliver exceptional service.

At BuildOps were changing the game and doing the best work of our careers. Youll be a key player in a company thats truly making a difference for the backbone of our economy. If youre ready to tackle big challenges work with a passionate team and build something extraordinary BuildOps is the place for you.

BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information veteran status or any other status protected by applicable federal state or local law.

BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.

BuildOps recruiters will only contact candidates through official channels and will never ask for payment banking details or sensitive personal information during the interview process. Verify all openings at Report suspicious outreach to and We review every report but may not be able to respond individually. BuildOps is not responsible for losses from fraudulent postings.