Sr. Technical Environment Manager – Devops, SAP, Salesforce, Oracle

Role: Sr. Technical Environment Manager Devops SAP Salesforce Oracle

Toronto - Hybrid: 2-3 days a week onsite

Role Summary

The Senior Environment Manager is responsible for planning coordinating maintaining and governing all non-production and production environments across projects. The role ensures environment availability stability configuration consistency release readiness and effective coordination between development testing infrastructure and business teams.

Key Responsibilities

Environment Management

Manage Development SIT UAT Performance Pre-Production and Production environments.

Maintain environment schedules and availability calendars.

Coordinate environment setup refresh cloning and decommissioning activities.

Ensure environments are available and stable for project and testing activities.

Release & Deployment Coordination

Work closely with Release Managers and DevOps teams for deployment planning.

Support code migrations across environments.

Coordinate release windows and environment freeze periods.

Ensure deployment readiness and rollback plans are in place.

Configuration Management

Maintain environment configurations and documentation.

Ensure consistency across environments.

Track configuration changes and dependencies.

Manage application versions and infrastructure alignment.

Test Environment Support

Coordinate test data refresh and masking activities.

Resolve environment-related issues impacting testing.

Support SIT UAT Regression and Performance testing activities.

Monitor environment utilization and optimize resource allocation.

Stakeholder Coordination

Act as primary point of contact for environment-related requests.

Coordinate with:

Project Managers

Business Teams

QA Teams

DevOps Teams

Infrastructure Teams

Database Administrators

Vendors and Third Parties

Incident & Risk Management

Investigate and resolve environment outages.

Identify environment risks and mitigation strategies.

Participate in root cause analysis discussions.

Ensure timely resolution of environment-related incidents.

Governance & Reporting

Develop environment management processes and standards.

Track KPIs and environment utilization metrics.

Provide regular status reports to leadership.

Maintain audit and compliance documentation.

Required Skills

Technical Skills

Environment Management

Release Management

DevOps Concepts

CI/CD Pipelines

Cloud Platforms (Azure AWS GCP)

Database Management (Oracle SQL Server PostgreSQL)

Linux/Windows Server Administration

Application Deployment Tools

Jira ServiceNow Azure DevOps

Management Skills

Stakeholder Management

Risk Management

Issue Resolution

Resource Planning

Vendor Coordination

Communication & Leadership

Preferred Qualifications

Bachelors degree in Computer Science Engineering or related field.

ITIL Foundation Certification.

Azure/AWS Certification preferred.

PMP Agile or Scrum certification is an advantage.

Key Deliverables

Environment Availability 99%

Environment Readiness for Testing and Releases

Successful Release Coordination

Environment Inventory and Documentation

Capacity and Utilization Reports

Risk and Issue Logs

Compliance and Audit Readiness

Experience Requirements

Senior Environment Manager (8-15 Years)

Experience managing multiple enterprise environments.

Strong knowledge of Release Management and DevOps practices.

Experience coordinating large-scale SAP Oracle Salesforce or custom application landscapes.

Proven leadership in managing cross-functional teams and stakeholders.

Environment Coordinator (5-8 Years)

Experience scheduling and supporting test environments.

Strong coordination and communication skills.

Experience with ServiceNow Jira Azure DevOps or similar tools.

Understanding of deployment and testing processes.