Sr. Product Manager (Bilingual- French English), Alexa Canada
Department:
Job Summary
ambient computing The Amazon Alexa International in Toronto team is looking for a Senior Product
Manager to lead the expansion of Alexa in Canada. This is your opportunity to work on products that
are making history!
Key job responsibilities
Define user needs and identify gaps features enhancements and opportunities to grow the business
Define creative high-quality simple product roadmaps based on team strategy and vision.
Develop and maintain a deep understanding of the market landscape customer needs and
competitive dynamics in Canada across English and French locales.
Develop detailed crisp business requirements and user stories that can be used to create product
specifications and architecture for each product and application.
Translate strategic vision into actionable plans and lead cross-functional teams to execute on
priority initiatives.
Own the end-to-end customer experience for Alexa Canada across Echo FireTV and additional
endpoints.
Track launches through every stepfrom experience review and packaging approval to beta
testing leadership presentations and customer launch.
Manage prioritization and trade-offs among customer experience performance and operational
support load.
Continuous monitor customer experience performance identify gaps and improvement areas and
build improvement plan.
Work closely with engineering teams and program management to deliver products to the market.
Proactively identify and resolve strategic issues that may impair the teams ability to meet strategic
financial and technical goals
A day in the life
As a Senior Product Manager you will have a wide set of responsibilities to ensure our customers are
delighted including launching new Alexa-powered devices and experiences and making Alexa
continuously smarter. This role is equal parts business strategy product definition and program
delivery. You will need to thrive and deliver results in a highly ambiguous fast-paced and dynamic
business environment operating at all levels of the organization. The ideal candidate will use a
combination of outstanding analytical skills cross-functional understanding business judgment
technical expertise and strategic thinking to define the programs that improve Alexa CA Customer
Experience. You will work closely with many partners such as solution architects engineering
marketing content business development and legal to ensure customers have access to a world class
Alexa experience in Canada.
About the team
The Alexa Canada teams mission is to deliver products and services that are delightful and locally
relevant for Canadian customers. We operate within the broader Alexa International organization
scaling Alexa globally while advocating for the unique needs of customers in Canada. Our work spans
product launches and feature expansion across both English and French ensuring that every Canadian
customer experiences Alexa as a trusted companion in their daily life
- 5 years of product or program management product marketing business development or technology experience
- Bachelors degree or equivalent
- Experience owning technology products
- Experience owning feature delivery and tradeoffs of a product
- French fluency is mandatory for this role. Do you speak write and read fluently in French and English
- Experience working across functional teams and senior stakeholders
- Experience in influencing senior leadership through data driven insights
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company Amazons package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon offers comprehensive benefits including health insurance (medical dental vision prescription basic life & AD&D insurance) Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.
CAN ON Toronto - 115800.00 - 193400.00 CAD annually
Required Experience:
Senior IC
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more