Sr. Director, Digital Marketing Operations
Mississauga - Canada
Job Summary
McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.
What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.
Work Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at our office in Mississauga. The remaining days may be worked remotely subject to team and business needs.
The Sr. Director Digital Marketing Operations is responsible for shaping and executing the organizations digital platform and marketing technology strategy. This leader oversees digital products marketing platforms operational processes and cross-functional teams to deliver scalable high-performing digital experiences that support business growth and customer engagement.
This role combines strategic leadership digital product management marketing technology (MarTech) expertise operational excellence and data-driven decision-making. The successful candidate will partner closely with Marketing Technology Digital Product and Business leaders to optimize platforms improve operational effectiveness and advance digital transformation initiatives.
What Youll Do (Responsibilities):
Digital Strategy & Leadership:
Develop and execute a multi-year digital platform and marketing technology strategy aligned with organizational and commercial objectives.
Establish strategic priorities operational standards performance metrics and governance frameworks for digital marketing operations.
Lead and develop high-performing teams fostering collaboration innovation and continuous improvement.
Digital Product & Platform Management:
Own the roadmap and lifecycle management of digital products including websites mobile applications and other marketing-enabled platforms.
Partner with Technology and Digital Product teams to prioritize enhancements ensure platform reliability and deliver exceptional user experiences.
Represent business stakeholder requirements throughout planning development testing and deployment activities.
Marketing Technology & Operations:
Oversee the selection implementation integration and optimization of marketing technology solutions including CRM platforms marketing automation tools content management systems and analytics platforms.
Establish operational processes and governance to support the efficient deployment of marketing content across owned digital channels.
Drive operational excellence through process improvement initiatives and automation opportunities.
Analytics & Performance Optimization:
Evaluate performance metrics customer insights and digital analytics to measure effectiveness and identify opportunities for improvement.
Translate data into actionable recommendations that improve customer experience operational efficiency and business outcomes.
Monitor industry trends emerging technologies and evolving digital best practices to maintain a competitive advantage.
Vendor & Stakeholder Management:
Build strong partnerships with internal stakeholders senior leadership and external vendors.
Manage vendor relationships contract negotiations service-level agreements and solution delivery performance.
Influence enterprise-wide decisions related to digital capabilities technology investments and operational priorities.
Basic Requirements:
Bachelors degree in Marketing Business Administration Information Technology or a related field.
10 years of progressive experience in digital marketing marketing operations marketing technology digital product management or related disciplines.
5 years of people leadership experience including leadership of managers and cross-functional teams.
Ability to analyze data and market trends to inform strategic decisions.
Experience developing and executing digital platform marketing technology or digital transformation strategies.
Experience managing websites mobile applications digital platforms or enterprise marketing technology solutions.
Experience working with CRM platforms marketing automation tools content management systems and digital analytics solutions.
Experience managing budgets and optimizing ROI.
Excellent leadership communication and collaboration skills.
Preferred Skills & Experience:
Masters degree in Marketing Business Administration Information Technology or a related field.
Experience in healthcare retail distribution or other highly regulated industries.
Bilingualism (English and French) is considered an asset.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.
Our Base Pay Range for this position
$151200 - $201600McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKessons (or affiliated entities like CoverMyMeds or RxCrossroads) name in fraudulent emails job postings or social media light of these scams please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: .
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
Required Experience:
Exec
About Company
McKesson is the leading healthcare company for wholesale medical supplies & equipment, pharmaceutical distribution, and healthcare technology solutions. McKesson is the central nervous system of health care. At any given moment, in any given minute, we simultaneously execute thousands ... View more