Solutions Architect, Canada

About Glia

Glia is the #1 Banking AI platform empowering community and regional financial institutions to create efficiencies accelerate loan growth drive deposits and deliver experiences that win against megabanks and fintechs.

Glias Banking AI Operating System is a central intelligence layer on top of existing tech stacks activating an AI workforce of specialized agents that draw from banking data interaction history and integrated systems of record. These banking-trained agents automate workflows across voice and digitalfrom front office to back officeresulting in decreased operational costs and the Universal Banker model.

Trusted by 700 banks and credit unions for its ironclad security and reliability Glia delivers the industrys first contractual no-hallucination guarantee. Its why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at .

The Role:

At Glia our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement improve operational efficiency and deliver exceptional customer experiences.

What youll do:

• Collaborate with clients to assess their business and technical requirements proposing comprehensive solutions that address their challenges.

• Translate business needs into a clear technical vision and guide its execution ensuring alignment with client objectives.

• Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.

• Lead the validation delivery and deployment of solutions ensuring they meet quality and performance standards.

• Educate and mentor remote teams ensuring adherence to solution designs and best practices.

• Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

What youll bring

• 5 years of client-facing development experience with a strong emphasis on solution architecture and design.

• Experience or familiarity with core banking systems is required.

• Proficiency in front-end technologies (HTML CSS Javascript) and back-end languages such as Python and/or Ruby

• Experience with cloud platforms (AWS Azure GCP) and understanding of the SaaS lifecycle.

• Demonstrated ability to work collaboratively with engineering teams during agile development cycles.

• Excellent problem-solving written / verbal communication skills and a proactive approach to addressing client needs.

• Deeply passionate about creating with AI - you continuously build experiment and leverage modern AI tools to automate workflows optimize processes and turn complex ideas into working systems.

Bonus Points

• Experience in contact centers telephony / VoIP financial services and/or healthcare technology.

• Familiarity with implementing serverless AI big data and/or other emerging technologies in enterprise technology stacks.

• Relevant certifications in cloud platforms or solution architecture.

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race creed color religion gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition (including breastfeeding) or any other basis protected by law.

The Glia Talent Acquisition team uses @ and @ email addresses for coordinating interviews providing updates and sending documents.

Our hiring process involves an introduction practical and team interviews and a decision and offer. For more information visit our Recruitment Privacy Notice page or contact our talent team via

Required Experience:

Staff IC