Solution Development Engineer
Mississauga - Canada
Job Summary
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The base pay range for this role is estimated to be $82875 - $120000 at the time of posting. Final compensation will be determined by various factors such as work location education experience knowledge and skills. This role is to backfill someone moving to a new position in the company.
Develop service contract solutions that may include Resident Maintenance audits preventive maintenance remote support digitalization training and related lifecycle offerings.
Develop Modernizations & Upgrades solutions of varying complexity that may integrate automated mechanical material handling systems drives hardware controls and software.
Review solution requests customer specifications operational requirements application objectives site information and supporting documentation to define customer needs and solution requirements.
Build service and project concepts scopes of work staffing assumptions application designs cost estimates and costing workbooks using established tools and processes.
Own proposal-team schedules coordinate required inputs meet target completion dates and provide reliable status reporting for active Solution Requests.
Partner with Sales Operations Lifecycle Solutions and Services engineering teams and other collaborators to resolve information gaps review costing methods and document assumptions and decisions.
Lead or support proposal reviews renewal discussions pre-sales activities and customer conversations including presenting proposed solutions and commercial assumptions as needed.
Manage multiple opportunities simultaneously identify and bring up unusual or highly complex issues and maintain accountability for quality accuracy and schedule performance.
After award facilitate an organized handoff of the approved scope costing assumptions commitments and supporting information to the Operations or execution team.
Stay current with material handling concepts adapt quickly to new processes and tools and take a proactive role in continuous improvement.
Bachelors degree in Supply Chain Engineering Business or a related field preferred.
Typically 3-5 years of related experience in solution development service estimating proposal development material handling engineering or a comparable field.
Knowledge of customer operations service contract offerings automated material handling equipment controls software and proposal-development practices.
Established skill in examining detailed requirements resolving issues formulating workable solutions and managing self-directed subject matter experts.
Strong leadership written and verbal communication collaboration organization and stakeholder-management skills.
Ability to handle several opportunities and deadlines simultaneously while ensuring accuracy and providing clear updates on progress.
Proficiency with Microsoft Word PowerPoint and Excel including PivotTables; experience with Salesforce SAP AutoCAD Maestro and iProposal is preferred or beneficial.
Approximately 20% travel may be required to customer sites or Dematic locations.
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Required Experience:
IC
About Company
We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.