Enter a job title or keyword
ServiceNow CSM Consultant- SNCCBCND
Job Location:
Monthly Salary:
Posted:
6 June 2026 (30+ days ago)
Posted:
Application Deadline:
3 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ServiceNow CSM Consultant
Job Title: ServiceNow CSM Consultant
Location: GTA Ontario Canada
Employment Type: Contract / Full-Time
Position Overview
Seeking a ServiceNow Customer Service Management Consultant to deliver customer-centric solutions and improve customer service operations through automation and workflow optimization.
Responsibilities
- Configure Customer Service Management applications.
- Design customer workflows and case management solutions.
- Implement self-service portals and knowledge management.
- Gather and analyze business requirements.
- Support integrations with CRM and enterprise applications.
Required Skills
- ServiceNow CSM
- Case Management
- Customer Workflows
- Service Portals
- Knowledge Management
- Omnichannel Customer Support
- IntegrationHub
- REST/SOAP APIs
Qualifications
- 5 years of ServiceNow CSM experience
- CIS-CSM Certification preferred
Mandatory Requirement
Candidates must have prior BFSI (Banking Financial Services and Insurance) industry experience.
For more details reach at
Required Experience:
Contract
