Service Project Manager

Innovative Steam Technologies (IST) a Division of Propak Systems Ltd is the leading worldwide supplier of steam generators used in Power Cogeneration and Enhanced Oil Recovery applications.

The Service Project Manager is responsible for providing project management project controls and technical support for Service projects including equipment repairs inspections commissioning installations and ongoing fleet support. This role supports projects from initial scope development and quotation through planning execution closeout and customer reporting ensuring work is completed safely on schedule within budget and in accordance with applicable engineering quality and company requirements.

The Service Project Manager works closely with customers Service Engineering Project Management Procurement Manufacturing Quality and other internal and external stakeholders to coordinate successful execution of service activities. This position also provides technical and field support during equipment inspections installation commissioning troubleshooting and repair activities and may serve as ISTs technical representative at customer sites.

This position reports to the Service Manager.

Key Responsibilities:

• Develops and maintains project execution plans for Service projects including scope schedule budget resources materials subcontractors and site requirements;
• Acts as a primary point of contact for communications between the customer Service Department and other IST/Propak stakeholders for assigned projects;
• Prepares budgetary and firm-price quotations and proposal documentation using established costing tools and processes;
• Coordinates firm-price reviews and pre- and post-deployment meetings with the Service Team and Company Management as required to review scope schedule risks resources and execution requirements;
• Prepares Parts Requisitions and Purchase Requisitions to initiate manufacturing and procurement of materials equipment contractors and other external support required for project execution;
• Coordinates purchase specifications subcontract documents and technical requirements with Procurement and other departments;
• Assists in the procurement expediting and delivery of engineered equipment materials services tools parts and consumables required for Service projects;
• Coordinates and expedites shipments of tools parts equipment and consumables required for field activities;
• Coordinates project activities with Engineering Manufacturing Quality Procurement Project Management Field Service and other departments to ensure order fulfillment and successful execution;
• Ensures Service projects are executed in accordance with applicable engineering quality assurance safety customer and company requirements;
• Develops and maintains project schedules budgets forecasts and status reports;
• Monitors project progress percent complete cost to date forecast costs and estimated cost at completion (ECAC);
• Tracks and forecasts change orders scope changes and additional work and ensures project records and forecasts are updated accordingly;
• Identifies project risks technical concerns schedule impacts cost issues and other potential problems at the earliest opportunity and communicates them to appropriate management personnel;
• Provides project status and progress reports to customers project teams and management;
• Coordinates preparation and submission of service reports customer reports quality documentation ASME documentation and project closeout packages;
• Reviews and reconciles timesheets expense reports contractor invoices rental invoices shipping invoices and other project-related expenses to support accurate project costing and customer invoicing;
• Provides technical support to internal and external customers relating to equipment installation commissioning inspection repair troubleshooting and service activities;
• Performs equipment inspections and assists with technical troubleshooting at customer sites including equipment located in confined spaces and environments with low light temperature extremes dust and other challenging conditions;
• Provides technical guidance to customer personnel and contractors during equipment installation and commissioning activities as required;
• Ensures field activities are performed in accordance with applicable erection manuals engineering documentation procedures specifications and quality requirements;
• Supports commissioning start-up troubleshooting and performance testing of IST equipment at customer sites;
• Develops and maintains professional relationships with customers suppliers contractors and other external stakeholders;
• Acts in an ethical and reasonable manner in business dealings with company suppliers contractors customers and other stakeholders;
• Supports continuous improvement cost reduction quality and strategic initiatives within the Service Department and IST;
• Drives and supports a Safety First culture in all aspects and locations of IST;
• Travels domestically and internationally to support Service projects commissioning installation inspection troubleshooting and customer service activities;
• Performs other project management technical and field service duties as requested.

Qualifications:

• Undergraduate degree or diploma in Mechanical Process or Chemical Engineering or Engineering Technology. Equivalent experience in lieu of education will be considered.
• Eng. CET . PMP or equivalent professional designation is preferred.
• Professional registration or eligibility for registration is an asset.
• Minimum 5 years of experience in project management field service technical service engineering manufacturing or a related industrial environment;
• Experience managing industrial service repair installation commissioning or maintenance projects;
• Experience developing project execution plans schedules budgets forecasts and customer reporting;
• Experience preparing quotations cost estimates purchase requisitions subcontract requirements and other project documentation;
• Experience coordinating procurement contractors suppliers and third-party service providers;
• Experience with industrial steam generation boilers HRSGs OTSGs power generation oil and gas petrochemical or related equipment is preferred;
• Previous EPC or EPCM experience is an asset;
• Previous fabrication or manufacturing experience is an asset;
• Experience working at customer sites and coordinating field activities is preferred;
• Experience with ASME documentation quality documentation or pressure equipment is an asset

Interested candidates should apply via ISTs job board at Steam Technologies thanks all applicants for their interest however only those selected for an interview will be contacted.

No Phone Calls Please

Required Experience:

IC