SEO Customer Success Manager – Enterprise Accounts

This role is remote and open to only to Canada and Latin America working in EST or CST

LinkGraph is the client services arm of Search Atlas which is a built the all-in-one agentic marketing platform AI-native from day one. LinkGraph is where that platform meets real client work run by agents you build and direct not a room full of people doing it by hand.

Were looking for someone to own a portfolio of enterprise SEO clients end to end the relationship the renewal and the AI agents that run the account so you spend your time on strategy instead of busywork. If AI tools feel optional to you this role will be a hard adjustment.

• Your own book of enterprise SEO clients. Youre their person and their results are yours.

• Retention: Thats the job. You build the relationships and the reporting that make renewals an easy yes.

• The upsell before the client asks. You know their account well enough to see the next opportunity coming.

• Strategy from the data. You read the numbers spot the opening and tell the client exactly what to do next.

• The agents and workflows that run your accounts. Reporting monitoring recommendations if it can be automated you build the agent that does it.

• Youve owned a renewal conversation and won it. You know what a healthy account looks like before a churn risk ever shows up in a report.

• You know SEO cold. Technical on-page algorithm shifts. You can explain any of it to a skeptical enterprise stakeholder.

• Youve already built something real with Claude Code and youd rather stand up an agent than do the same task twice.

• You dont wait to be told what to do. You see the gap and you move.

• Deadlines dont rattle you. Ambiguity doesnt either.

• You can laugh at a chaotic week on Friday and mean it.

• 3 to 5 years owning enterprise client relationships in a Customer Success or Account Management capacity. Non-negotiable this is a retention and relationship role first.

• Deep hands-on SEO expertise. Non-negotiable. You cant manage what you cant do yourself.

• Youve built and shipped something with AI and youre already working this way every day. Not curious about it.

• Strong written and verbal communication. You present results to enterprise clients and hold the room.

• Remote and comfortable running your book independently.

High expectations. Real ownership. Things change fast and we dont apologize for it. Youll work with smart people who push you a product that keeps getting better and a team thats genuinely building something new.

Well probably give you more to own than you expected. Thats on purpose.

We use AI every day across every function. Thats just how we work.

LinkGraph is the client services side of Search Atlas. We work with clients directly hands on to implement and scale the strategies our platform is built for. Same intensity. Same standards. Backed by the same AI native infrastructure.

Were the all-in-one agentic marketing platform AI-native from day one. Our tools help marketing teams move faster make smarter decisions and do more with less. Were defining a new category and were looking for people who want to be part of it.

Location: Latin America Canada and Europe working in EST CST or AST
Compensation: $17 - $28 USD/hr
Benefits

1. 15 days PTO

2. Christmas Day and New Years Day paid off

1. Initial screening call with our recruitment team

2. Technical assessment to showcase your skills

3. Interview with our Hiring Manager

4. Final interview with our Leadership

5. Offer extended