Senior UX Designer Toronto, ON Canada Long Term Contract Prior Public ServiceOPS experience

Position:  RQ11520 / RQ11521 - UX Designer - Senior - Prior Public Service/OPS experience

Location: 5700 Yonge St. Toronto / 49 Places DArmes Kingston

Long Term Contract

5 days onsite

Must Have:

• Facilitating user experience design research through a number of methods such as user interviews diary studies usability testing tracking usability metrics A/B testing card sorting etc.
• Synthesize research findings into insightful and concise user research documents such as user journey maps personas service blueprints and affinity maps.
• Lead design ideation and deliver design deliverables to-be service design blueprints information architecture wireframes mockups and interactive prototypes.
• Experience working in an agile sprint-based development environment
• Understanding and working knowledge of iterative product development cycles (Discovery Agile Beta Live)
• Experience with Figma user interface design software
• Experience designing interfaces with a design system
• Ability to work with Ontario Design system

Nice to have:

Prior OPS or Public sector exp

Experience and Skill Set Requirements

General Skills (55%):

• Relevant experience creating GUI designs based on user interaction and performance
• Experience as a UX designer interactive designer UI designer or similar role designing for web and mobile applications
• ability to define and lead UX projects and design workshops and alignment sessions with stakeholder business users
• Managing end-to-end user research from recruiting to synthesis.
• Proficiency with design and prototyping tools
• Facilitating user experience design research through a number of methods such as user interviews diary studies usability testing tracking usability metrics A/B testing card sorting etc.
• Thorough understanding of the limitations and appropriate use of web development technologies
• Experience in designing online programs with emphasis in the emotional aspects of human experience
• Experience conceiving and conducting user research interviews and surveys and translating them into sitemaps user flows user journey maps wireframes mockups and prototypes that lead to intuitive user experiences
• Experience designing the overall functionality of the product and in order to ensure a great user experience iterate upon it in accordance with user-testing
• Experience designing and delivering wireframes user stories user flows user journeys mockups and prototypes optimized for a wide range of devices and interfaces
• Experience facilitating the clients product vision by researching conceiving sketching prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
• Experience identifying design problems and devising elegant solutions
• Experience making strategic design and user-experience decisions related to core and new functions and features
• Experience gathering user feedback to configure existing interfaces
• A team player with a track record for meeting deadlines managing competing priorities and client relationship management experience
• Experience with Figma Canvas and similar tools

Communications Skills (30%)

• Demonstrated ability to prepare clear concise and comprehensive documentation including reports reviews and assessments.
• Skilled in conveying design concepts and development processes in a clear understandable manner to diverse stakeholders.
• Demonstrated effectiveness in working closely with cross-functional teams including developers QA specialists and business stakeholders to achieve common project goals.
• Demonstrated experience within a collaborative team working at different levels.

Desirable Skills: (10%)

• Knowledge of accessability testing
• Ability to work with Ontario Design system
• Knowledge of digital service standard.
• Experience with complex design challenges especially in dealing with legacy systems and nuanced stakeholder/approval relationships
• Facilitating user experience design research through a number of methods such as user interviews diary studies usability testing tracking usability metrics A/B testing card sorting etc.
• Proficient in designing with accessibility in mind and meeting WCAG 2.1 AA requirements

Prior Public Service/OPS experience: (5%)

Thanks

Richard Tucker Account Manager

Arthur Grand Technologies Inc

8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified

NMSDC Minority Business Enterprise (MBE)

Arthur Grand is an Equal Opportunity Employer (Including disability/Vets)

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract