Senior Training & Quality Consultant

Company:

Description:

Senior Training & Quality Consultant

We will rely on you to:

• Develop and deliver instructional design and training on Marsh-developed applications in classroom CBT and live distance learning environments.

• Maintain source and prepare information and materials to be ready for distribution to practice groups functions teams and external audiences.

• Ensure post-training support as needed to maintain high-quality service.

• Meet with internal teams and clients to design effective training programs while staying within budget and timelines.

• Manage coordination deployment and technical assistance on technology projects.

• Assist in the management of client onboarding and training of new agents.

• Maintain project plans status reports and attend staff and stakeholder meetings on a regular basis.

What you need to have:

• Experience in instructional design training delivery or learning and development.

• Strong communication and presentation skills with the ability to engage effectively with different audiences.

• Good organizational and time management skills with the ability to manage multiple priorities and deadlines.

• Ability to work collaboratively with internal teams clients and stakeholders.

• Strong problem-solving skills and a proactive service-oriented approach.

• Experience supporting technology-based training or system-related learning initiatives.

• Proficiency in MS Office applications and other standard business tools.

• Ability to adapt quickly in a fast-paced environment and support changing business needs.

What makes you stand out:

• Experience delivering training on enterprise or Marsh-developed applications.

• Familiarity with classroom computer-based training (CBT) and live virtual learning formats.

• Experience supporting client onboarding and new user training.

• Ability to coordinate training-related projects and support technical deployment activities.

• Prior experience working in a professional services insurance or financial services environment.

• Strong attention to detail and comfort maintaining project documentation reports and meeting records.

Why join our team:

• We help you be your best through professional development opportunities interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.

• Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $27 billion and more than 95000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk visit or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable accordance with the Accessibility for Ontarians with Disabilities Act 2005 Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individuals particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact

Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

The applicable base salary range for this role is $64200 to $114200.

The base pay offered will be determined on factors such as experience skills training location certifications education and any applicable minimum wage requirements. Decisions will be determined on a case-by-case addition to the base salary this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits tuition assistance retirement programs as well as employee assistance programs.

This is a New position.