Senior Technology Manager, Loan Servicing Technology

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Role Overview

We are seeking a Senior Technology Manager to lead the Loan Servicing Technology portfolio supporting critical lending platforms and services within Commercial and Corporate Banking.

This role is accountable for technology strategy platform modernization operational excellence production stability security scalability and technology delivery. The successful candidate will partner closely with business operations architecture engineering infrastructure risk security and vendor teams to deliver resilient technology solutions while advancing cloud adoption automation and AI-enabled software delivery practices

What Youll Do

Platform Leadership & Delivery

• Lead the strategy roadmap prioritization and execution of Loan Servicing technology platforms and related integrations.
• Ensure platform stability availability security scalability resilience and operational readiness.
• Drive modernization initiatives including cloud adoption API enablement automation technical debt reduction and engineering improvements.
• Monitor platform health operational metrics risks and service performance while driving continuous improvement.
• Champion innovation through adoption of AI-enabled software development and delivery practices.

Technology & Operational Leadership

• Provide leadership in solution architecture system design API management integration architecture and engineering governance.
• Lead production support governance incident management problem management change management release execution and operational readiness activities.
• Ensure compliance with enterprise architecture standards cybersecurity controls privacy requirements risk management practices and regulatory obligations.
• Drive delivery excellence across multiple technology initiatives while managing dependencies timelines operational risks and stakeholder expectations.
• Leverage data and operational insights to improve platform reliability supportability performance and user experience.

Stakeholder & Vendor Management

• Partner with business and operational stakeholders to translate business requirements into scalable technology solutions.
• Manage strategic vendor relationships including service delivery licensing contract obligations compliance requirements escalation management and technology roadmap alignment.
• Collaborate effectively with architecture infrastructure security operations and external technology partners.

Financial & Resource Management

• Manage project budgets technology investments vendor expenditures resource planning estimates and financial forecasts.
• Ensure delivery commitments align with approved funding business priorities and strategic objectives.

People Leadership

• Lead coach mentor and develop a team of technology professionals.
• Foster an inclusive high-performing and collaborative team culture.
• Support succession planning employee engagement career development and talent retention.
• Establish clear goals accountability measures and performance expectations.

What You Bring

Experience & Leadership

• 7 years of experience in technology leadership platform management software engineering or technology delivery.
• Minimum 4 years of people leadership experience.
• Proven experience leading cross-functional teams and delivering complex technology initiatives.
• Experience managing mission-critical production environments and enterprise applications.
• Experience managing vendor relationships technology partners and delivery commitments.
• Experience managing project financials and technology budgets.

Technical Expertise

Advanced experience with:

• Loan IQ platform support administration batch operations environment management releases upgrades and integrations.
• Commercial lending and loan servicing technology platforms.
• API management REST services microservices and secure integration patterns.
• IBM API Connect and DataPower.
• Java and Spring Boot.
• Oracle databases SQL development troubleshooting and performance optimization.
• DevOps CI/CD automation and test-driven development practices.
• Cloud technologies preferably AWS.
• Production support operational governance release management and change management.
• Data analysis reporting monitoring and data-driven decision making.
• AI/ML awareness and practical adoption within software development processes.

Preferred Qualifications

• Experience supporting Commercial Banking Corporate Banking Loan Servicing Syndicated Lending or Lending Operations platforms.
• Experience with Finastra Loan IQ or comparable commercial lending systems.
• Experience leading platform modernization cloud migration or digital transformation initiatives.
• Experience operating within a regulated financial services environment.
• Familiarity with lending product lifecycles agency services payments settlements credit operations or loan servicing processes.
• Experience managing distributed teams and vendor delivery models.

Leadership Competencies

• Strong stakeholder management and relationship-building skills.
• Excellent communication presentation and influencing capabilities.
• Strong analytical thinking and problem-solving abilities.
• Ability to manage ambiguity and competing priorities in a complex environment.
• Proven ability to develop motivate and retain high-performing teams.
• Demonstrated leadership in driving modernization innovation operational excellence and continuous improvement.

Team Size: Up to 15 technology professionals

Budget Responsibility: Accountable for project and technology financial management

Work Model: Hybrid (minimum 2 days per week in office)

The above represents BMO Financial Groups pay range and type.

Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position.

BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives discretionary bonuses as well as other perks and rewards. BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans. To view more details of our benefits please visit: Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting positive change for our customers our communities and our people. By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world.

As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From in-depth training and coaching to manager support and network-building opportunities well help you gain valuable experience and broaden your skillset.

To find out more visit us at is committed to an inclusive equitable and accessible workplace. By learning from each others differences we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.