Senior Strategic Insights Lead

Senior Strategic Insights Lead Wanted!

The Senior Strategic Insights Lead will be responsible for reporting analytics and insight generation to support operational performance across Coverdale Infusion Clinics. This role will translate complex data into clear actionable insights to help improve the patient journey support decision-making and meet the needs of all stakeholders. The role also requires a deep understanding of the Specialty Pharmaceutical industry financial modeling and business intelligence/insights.

Why Youll Love It Here:

• Purpose-Driven Impact: At Coverdale Clinics we are committed to improving patient care through innovation and this role your insights will directly influence how we deliver care optimize operations and create meaningful patient experiences.
• Growth That Matters: Ongoing learning cross-functional collaboration and opportunities to deepen your expertise in analytics and healthcare are part of our DNA. Youll build advanced insights capabilities influence strategic decisions and drive meaningful data-informed change.
• Work-Life Harmony: We believe in balance. This role offers a consistent flexible work environment that supports focus collaboration and productivityhelping you perform at your best while maintaining balance outside of work.

Hear from Our People: & Where: Full-Time Permanent & Ontario/Eastern Canada

Closing Date: June 8 2026

Your Mission:

Analytics & Reporting

• Develop and maintain dashboards reports and performance scorecards
• Analyze operational data to identify trends risks opportunities and root causes then present findings in a clear and practical way
• Monitor performance against targets and support business reviews executive presentations and ad hoc analysis with high-quality insights

Business Partnership & Collaboration

• Partner with clinic operations pharmacy patient support program service and leadership teams to identify business questions and translate them into analytics solutions
• Collaborate with cross-functional teams to design and implement enhancements program efficiencies and patient experience improvements

Data Processes & Optimization

• Standardize data definitions reporting processes and KPI frameworks
• Improve data integrity by strengthening data capture coding and reporting practices
• Develop process maps workflows SOPs business rules data dictionaries data flow diagrams and data models

Strategic Initiatives & Delivery

• Define business needs assess capability gaps and determine solution approaches
• Develop estimates cost/benefit analyses and business cases
• Lead testing and UAT (strategies scenarios test cases SME coordination)
• Support RWD/RWE collection analysis and alignment with broader business objectives

What You Bring to the Table:

Credentials & Experience:

• Bachelors degree (or an equivalent combination of experience and education) in business insights data analytics financial analysis or a related field is required
• 5 years of experience in business intelligence reporting analytics or operational insight roles.
• Strong experience with Power BI Excel and data visualization tools.
• Proven ability to work with large datasets identify trends and communicate insights to non-technical audiences.
• Experience in specialty pharmaceuticals patient support programs or healthcare analytics is required
• Strong attention to detail critical thinking and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

• Skills:

  • Analytical thinking problem solving and data storytelling; strong written and verbal communication (including technical writing)

  • Experience in cost-benefit analysis business case development and cross-functional collaboration

  • Ability to work independently and collaboratively in a fast-paced continuous improvement environment

  • IIBA (or similar) and vendor/partner experience are assets

  • English required French bilingualism an asset

Compensation: At BioScript your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role level and geographic location.

Wereproud to be an equal opportunity employer.âAs a people-centric organizationwerecommitted to fostering aâwelcomingâculture free of discrimination andâtoâproviding aâhealthy andâsafeâwork environmentâwhereâall team membersâcanâthrive as individuals.âThrough our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.

We are committed to creating an inclusive and accessible work environment across accordance withapplicable provincial legislation including Quebecs Charter of the French Language this job posting is provided in both French and English whenrequired. For positions based in Quebec French languageproficiencyisrequiredto perform day-to-day duties. Bilingualism (French and English) isrequiredfor this position to effectively communicate with internal and external stakeholders.

We encourageand accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at

Ready to Lead with Impact
Join us at Coverdale Clinics where patient care is in our DNA.

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