Senior Specialist, AI Transformation

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

Join a team transforming oncology care through innovative AI and digital this role you will identify evaluate and support the implementation of emerging technologies that enhance clinical operations patient experience and business outcomes. As a senior individual contributor you will partner with business and technical stakeholders to analyze processes evaluate technology opportunities coordinate pilots and provide data-driven recommendations that support responsible AI adoption across healthcare operations.

What Youll Do

Lead business and process analysis efforts to identify assess and support AI automation and emerging technology opportunities across Revenue Cycle Management (RCM) and/or Patient Journey domains.

Analyze operational workflows business processes and stakeholder needs to identify improvement opportunities and define measurable business outcomes.

Translate operational and business challenges into structured problem statements business requirements success metrics KPIs and value realization plans.

Develop business cases and support prioritization decisions by evaluating expected benefits operational impacts risks and implementation considerations.

Evaluate AI automation and technology solutions for workflow fit scalability integration feasibility operational readiness and overall business value.

Coordinate pilot programs and proof-of-concept initiatives from planning through execution including timelines stakeholder alignment risks testing activities deliverables and success criteria.

Gather document validate and maintain business requirements process impacts user needs workflow documentation and functional specifications to support solution implementation.

Partner with clinical operational technology analytics and vendor teams to align objectives facilitate cross-functional collaboration and support successful solution delivery and adoption.

Monitor pilot and implementation performance track KPIs and business outcomes analyze results and develop recommendations for leadership regarding scaling optimization and future investment.

Support change management and operational readiness activities by helping stakeholders understand new capabilities workflow changes and expected business impacts.

Serve as a senior individual contributor who influences outcomes through analysis coordination stakeholder engagement and subject matter expertise rather than direct program ownership or enterprise strategy leadership.

Provide ongoing support for AI initiatives across RCM and/or Patient Journey functions to help ensure solutions deliver intended operational and business value.

Apply healthcare operations knowledge particularly within patient access patient engagement revenue cycle and healthcare technology environments to inform requirements solution evaluation and implementation planning.

Basic Requirements

• 7 years of experience in business analysis technology consulting healthcare operations digital transformation innovation or related fields.
• Bachelors degree or equivalent professional experience.
• Experience leading or supporting cross-functional projects pilots or strategic initiatives.
• Demonstrated business and process analysis experience including requirements gathering and workflow evaluation.
• Experience evaluating technology solutions and making data-driven recommendations.
• Strong stakeholder management and collaboration skills across multiple business functions.
• Proven problem-solving and critical-thinking capabilities in complex environments.
• Strong written and verbal communication skills with experience presenting recommendations to leadership.

Preferred Skills/Experience:

• Experience with AI generative AI machine learning automation or other emerging technologies.
• Healthcare industry experience particularly within oncology provider operations or healthcare technology.
• Experience conducting vendor evaluations technology assessments or proof-of-concept initiatives.
• Familiarity with EHR platforms healthcare workflows revenue cycle or clinical operations.
• Knowledge of project management methodologies and pilot governance practices.
• Experience supporting digital transformation or innovation programs.
• Experience working with data analytics performance metrics and business case development.
• Ability to influence stakeholders and drive adoption without direct authority.

Working Conditions:

• In office requirement we are Flex and Connect with 2 days a week in office.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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