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Senior Software Developer – ServiceNow
Job Location:
Monthly Salary:
Experience Required:
Posted:
29 September 2026 (10 hours ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Location: 222 Jarvis Street Toronto ON
Work Arrangement: Onsite 5 days per week
Contract: October 5 2026 March 31 2027
Security Clearance: CRJMC
Openings: 1
Submission Limit: 1 candidate
Closing Date: October 1 2026 at 10:00 AM
Position Overview
We are seeking a Senior Software Developer ServiceNow to support the Cyber Security Division within the Ministry of Public and Business Service Delivery and Procurement. The successful candidate will provide hands-on ServiceNow development solution architecture platform strategy and system administration in a complex enterprise environment.
The resource will be responsible for designing developing testing deploying supporting and continuously improving scalable ServiceNow solutions. The role also requires experience translating business and technical requirements into sustainable platform solutions developing ServiceNow roadmaps and architecture standards and supporting platform modernization initiatives.
Key Responsibilities
- Design develop test deploy and maintain ServiceNow applications workflows integrations automation solutions and platform enhancements.
- Develop and continuously expand data pipelines through extraction transformation and loading (ETL) activities.
- Translate technical and business requirements into detailed programming specifications and working tested applications.
- Develop compile maintain and conduct unit testing of data-driven programs.
- Develop and support ServiceNow portals and Customer Service Management (CSM) solutions.
- Troubleshoot and resolve technical issues arising during software implementation operation conversion and migration activities.
- Provide ServiceNow solution architecture technical leadership and platform governance.
- Develop and maintain ServiceNow architecture standards roadmaps and platform modernization strategies aligned with business objectives.
- Participate in solution design architecture reviews technical governance and platform transformation initiatives.
- Support ServiceNow platform administration within complex enterprise environments.
- Manage platform upgrades patching releases cloning security configuration and instance health.
- Manage users roles groups access controls system configuration and platform governance.
- Support platform availability performance reliability and operational excellence.
- Provide operational support deployment coordination change management and technical documentation.
- Follow SDLC Agile/DevOps testing deployment and code-management practices.
- Evaluate and leverage emerging ServiceNow capabilities including AI Automation Engine Predictive Intelligence and Virtual Agent.
Requirements
Mandatory Technical Requirements
1. ServiceNow Development 40%
Candidates must have 5 years of hands-on ServiceNow development experience including:
- JavaScript
- HTML
- CSS
- AngularJS
- REST/SOAP APIs
- Integration Hub
- Flow Designer
- ServiceNow custom application development
- ServiceNow workflows
- Integrations and automation
- Platform enhancements
- SDLC and Agile/DevOps methodologies
- Testing deployment and code management
- ServiceNow Portals
- Customer Service Management (CSM)
2. ServiceNow Architecture Strategy & Roadmap 30%
Candidates must have:
- 5 years of ServiceNow platform experience.
- 35 years of experience in ServiceNow solution architecture and/or platform governance roles.
- Experience developing ServiceNow roadmaps architecture standards and platform modernization strategies.
- Strong knowledge of:
- ServiceNow platform architecture
- CSDM
- CMDB
- Integrations
- Data models
- Security
- Governance
- Experience leading solution design and architecture reviews.
- Experience with technical governance and platform transformation initiatives.
- Ability to translate business requirements into scalable sustainable future-state ServiceNow solutions.
- Knowledge of ServiceNow AI Automation Engine Predictive Intelligence Virtual Agent and emerging ServiceNow capabilities.
3. ServiceNow System Administration 30%
Candidates must have:
- 5 years of ServiceNow administration experience in complex enterprise environments.
- Experience with:
- Platform upgrades
- Patching
- Release management
- Instance cloning
- Security
- Instance health
- Strong knowledge of:
- User administration
- Roles and groups
- Access controls
- System configuration
- Platform governance
- Experience maintaining ServiceNow platform availability performance reliability and operational excellence.
Critical Must-Have Requirement
The following requirements are mandatory and should be clearly demonstrated on the resume:
- 5 years hands-on ServiceNow development
- ServiceNow Portal development experience
- Customer Service Management (CSM) experience
- ServiceNow Certified Implementation Specialist Vulnerability Response (CIS-VR)
- 5 years ServiceNow platform experience
- 35 years solution architecture/platform governance experience
- 5 years ServiceNow system administration experience
- Experience with JavaScript HTML CSS AngularJS REST/SOAP Integration Hub and Flow Designer
- Experience with CSDM CMDB integrations data models security and governance
- Ability to work onsite 5 days per week at 222 Jarvis Street Toronto
- Ability to obtain/hold the required CRJMC security clearance
Preferred Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist (CIS) ITSM ITOM Security Operations IRM or equivalent
- ServiceNow Certified Technical Architect (CTA) strong asset
- ITIL v4 Foundation or higher
Preferred Experience
- Experience providing operational support for ServiceNow development and administration.
- Deployment coordination and release support.
- Change management.
- Technical and operational documentation.
- ServiceNow platform modernization and transformation.
- Experience working in large complex enterprise environments.
Important Submission Information
Only 1 candidate can be submitted for this requisition. Candidates should therefore demonstrate a strong match against the mandatory ServiceNow development Portal/CSM CIS-VR certification architecture/governance and administration requirements.
Work location is onsite 5 days per week at 222 Jarvis Street Toronto.
Required Skills:
Required Technical Skills: Esri GIS ArcMap ArcGIS Pro ArcGIS Pro SDK ArcObjects ArcGIS Portal ArcGIS Online File Geodatabases VertiGIS Geocortex GIS Infrastructure Enterprise GIS VBA C# .NET C SDK Development Functional Testing Integration Testing Regression Testing System Testing Performance Testing Load Testing Stress Testing UAT Test Strategy Test Planning Test Automation CASE Tools SDLC AODA Compliance GO-ITS Standards Enterprise Application Modernization
Required Education:
Bachelors degree in Computer Science Information Technology Software Engineering Computer Engineering or a related technical or equivalent post-secondary education in Software Development Information Systems or a related field may be certifications are strongly preferred including CSA CAD CIS-VR CIS and v4 Foundation or higher is an asset.
