Senior Software Application Specialist (FINTECH)

Job Description

If you take pride in being compassionate honest professional and safe consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work they welcome and celebrateGreat Peoplewho inspire meaningful connections whileLeading the Way to Better Living.

We are seeking a highly analytical and solutions-drivenSeniorSoftware Application Specialistto play a pivotal role in advancing our Finance systems with a strong focus onRevenue Cycle Operations and Procure to Pay Processes. This role can work from our Halifax Nova Scotia office or our Toronto Ontario office.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live work and visit. As an established and respected organization in the healthcare sector Shannex offers opportunities for growth development and advancement. And at the end of every day you will know youve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health vision and dental benefits plan including an Employee and Family Assistance Program
• Life travel and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program including excellent discounts for apparel restaurants technology fitness travel and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannexs Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

Reporting to the Senior Manager Enterprise Applications you will be the technical expert for key finance platforms and a critical partner in driving accuracy efficiency and consistency across our financial operations. This is more than a traditional application support roleyou will act as thecentral connector between Finance users internal technical teams and our vendor partner Yardi ensuring that systems not only function effectively but continuously evolve to meet business needs.

In this role you will bring aproblem-solving mindset and advanced analytical capabilityto assess system challenges uncover root causes and implement sustainable long-term solutions. Your work will directly contribute to strengthening financial processes reducing manual inefficiencies and enabling our teams to operate with greater confidence and focus.

Success in this role will be measured by your ability to deliver meaningful outcomes including:

• A measurable reduction in Finance process errors
• Strong adoption of standardized system workflows
• Improved timeliness and accuracy of month-end close activities
• Positive and consistent feedback from system users

You will collaborate closely with cross-functional partners to drivecontinuous improvement process standardization and system optimizationacross the organization.

This role is ideal for someone who thrives at the intersection oftechnology finance and process improvement and is passionate about making a tangible impact on how teams work every day.

This position focuses on system configuration administration and optimization and does not include software development or IT infrastructure support.

In addition you will:

• Serve as thetechnical subject matter expertfor Finance enterprise applications advising on system capabilities configuration reporting security privacy and integrations
• Act as theprimary liaison between Finance users internal teams and Yardi translating business needs into effective system solutions
• Provide day-to-day system administration and governance with a focus on improving performance stability and user experience
• Leadroot cause analysis effortsto identify and resolve recurring issues implementing permanent fixes that enhance efficiency and reduce risk
• Own configuration decisions and guide Application Administrators to ensure consistent scalable and sustainable system use
• Lead technical delivery of enhancements upgrades and system changes including configuration testing release coordination and deployment
• Analyze system and data performance to identify trends data quality issues and opportunities for optimization
• Partner with stakeholders to gather and validate requirements support user acceptance testing and ensure successful solution delivery
• Work with Learning and Development to create training documentation and standardized procedures to promote strong adoption and consistent use of systems
• Ensure compliance with organizational and regulatory standards by implementing appropriate security and privacy controls

About You

In addition to placing high value on continuous improvement collaboration and accountability you bring:

• Post-secondary degree or diploma in Finance Information Systems Computer Science Business Technology or an equivalent combination of education and experience
• A minimum of five years experience translating approved business requirements into system configuration workflows security roles reporting and vendor-supported solutions
• Experience working in accounting environments including handling accounts receivable accounts payable performing bank reconciliations and possessing general accounting knowledge is considered an asset.
• Strong experience administering SaaS or vendor-based platforms
• Experience with workflow configuration
• Knowledge of role-based access controls privacy and security practices
• Experience coordinating releases upgrades and system changes

Apply today to join the Shannex team of Great People!

Great People is a core value at Shannex grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity diversity inclusion and belonging and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here every team member belongs. With locations across Nova Scotia New Brunswick and Ontario our team members help build communities that support connection wellbeing and longevity.

Shannex-owned brands include Allbright Life Parkland Retirement Living & Lifestyle Residences Parkland at Home Faubourg du Mascaret and Shannex Enhanced addition Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information visit .

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.