Senior ServiceNow HAM Pro Developer – Hardware Asset Management & Flexera Migration

ServiceNow HAM Pro Developer - ServiceNow HAM Pro Hardware Asset Management Flexera Migration & ITAM

Location:
Toronto ON - Hybrid (4 Days WFO)

Duration:
12 months

Job Title:
ServiceNow HAM Pro Developer (Hardware Asset Management Professional)

Role Overview:
We are seeking an experienced ServiceNow HAM Pro Developer to implement and enhance Hardware Asset Management processes on the ServiceNow platform.
The role focuses on asset lifecycle management automation compliance and integration with enterprise systems to ensure accurate tracking and optimization of hardware assets.

Key Responsibilities:
Implement and configure ServiceNow HAM Pro modules (Asset Lifecycle Procurement Inventory Stockrooms).
Manage end-to-end hardware asset lifecycle (request procurement deployment retirement disposal).
Configure asset models stock rules transfer orders and inventory workflows.
Integrate HAM with CMDB Discovery SCCM/Intune and procurement systems.
Develop custom scripts workflows and automation using ServiceNow scripting (Business Rules Script Includes Flow Designer).
Ensure data accuracy and reconciliation between CMDB and asset records.
Implement barcode/RFID-based inventory and asset tracking solutions.
Support audit and compliance requirements (especially for regulated industries).
Create reports and dashboards for asset utilization lifecycle status and cost optimization.
Collaborate with ITSM procurement finance and infrastructure teams.
Troubleshoot platform and data issues and optimize performance.

Required Skills & Experience:
8 years of experience in ServiceNow development.
Strong hands-on experience with HAM Pro (Hardware Asset Management Professional).
Solid understanding of IT asset lifecycle management.
Experience with CMDB Discovery and ITSM modules.
Proficiency in JavaScript Glide scripting Business Rules UI Policies.
Experience with integration technologies (REST/SOAP APIs MID Server).
Knowledge of inventory and stockroom management processes.

ServiceNow Certifications Preferred:
CSA (Certified System Administrator).
CIS-HAM (Certified Implementation Specialist HAM).

Additional Skills:
Experience with SAM Pro (Software Asset Management).
Knowledge of financial tracking (depreciation asset costing).
Exposure to BFSI or regulated environments.
Experience with ITIL processes.
Good to have RBC experience.

Soft Skills:
Strong analytical and problem-solving skills.
Good stakeholder communication (IT Finance Procurement teams).
Attention to detail in asset tracking and compliance.
Ability to mentor junior developers.

Success Metrics:
Accuracy of hardware asset inventory.
Reduction in asset loss and audit findings.
Improved lifecycle tracking and automation.
CMDB and asset data alignment.
Cost savings through asset utilization and reuse.