Senior Quality Assurance Manager

On-site Ottawa ON


Position Overview


The Senior Quality Assurance Manageris responsible forleading and advancing Calian GNSSs integrated management systems ensuring compliance with ISO 9001 AS9100 ISO 14001 ISO 45001 and corporate operational excellence frameworks. This role integrates quality environmental health and safety and continuous improvement initiatives into everyday business operations while driving process improvement automation operational efficiency and strategic risk management.

The Senior Manager collaborates closely with senior leadership cross-functional departments customers suppliers and external auditors tomaintaincertifications improve organizational performance and foster a culture of safety quality accountability and continuous improvement.

This role requires a servant leadership mindset balancing strategic planning with a hands-on approach. The Senior Manager leads by example willingly supporting operational activities at all levels whenrequired whiledemonstratingintegrity initiative resilience and sound judgement in a dynamic manufacturing environment.

Responsibilities

The Senior Quality Assurance Manager:

• Leads and oversees the implementation maintenance and continual improvement of the ISO 9001 AS9100 ISO 14001 and ISO 45001 management systems including internal audits management reviews corrective actions certification activities and continual improvement initiatives.

• Leads Environmental Management System (EMS) activities including environmental data analysis regulatory compliance monitoring implementation projects sustainability initiatives and reporting.

• Leads the Occupational Health and Safety Management System (OHSMS) chairs the Joint Health & Safety Committee (JHSC) coordinates workplace inspections emergency preparedness activities fire drills corrective actions employee training and regulatory compliance.

• Oversees Quality Management System (QMS) activities including PPAP/FAIR submissions RMA investigations qualityobjectives inspection oversight customer satisfaction monitoring and quality performance reporting.

• Provides operational leadership for continuous improvement initiatives including process optimization Lean thinking automation (Excel/VBA and other digital tools) workload planning document management and maintenance of operational information systems.

• Develops operational performance metrics management reporting technical communications and strategic risk assessments to support business decision-making.

• Guides coaches and develops team members using servant leadership principles removing obstacles supporting professional growth promoting accountability and enabling high-performing teams.

• Demonstrates leadership by example through a hands-on approach willingly supporting operational activities whenever needed including manufacturing support packaging assembly shipping warehouse activities material handling recycling and other operational tasks that contribute to business success.

• Works independently with a high degree of initiativeidentifyingopportunities solving problems proactively and ensuring important work progresses without requiring constant direction.

• Performs other duties consistent with theobjectivesof Operational Excellence Quality Environmental Management Health & Safety and continuous improvement.
  

Qualifications

• Bachelors degree in Engineering Quality Operations Management or a related discipline (Mastersdegree considered an asset).

• Minimum 15 years of experience in quality operations manufacturing or process improvement including at least 10 years of progressive leadership responsibility.

• Demonstratedexpertiseimplementingmaintaining and auditing ISO 9001 AS9100 ISO 14001 and ISO 45001 management systems.

• Strong knowledge of quality methodologies and core tools including FMEA Control Plans PPAP FAIR Root Cause Analysis CAPA and 8D.

• Demonstrated experience leading Occupational Health & Safety programs Joint Health & Safety Committees emergency preparedness and regulatory compliance.

• Advanced analytical reporting and process automation skills including Excel/VBA and other digital productivity tools.

• Strong leadership skills with a demonstrated servant leadership philosophy fostering collaboration trust accountability and continuous learning.

Additional Requirements

• Demonstrated ability to balance strategic responsibilities with hands-on operational support in a fast-paced manufacturing environment.

• Highly self-motivated resourceful and proactive with the ability to work independently while effectively prioritizing multiple competingobjectives.

• Excellent communication facilitation organizational and interpersonal skills with the ability to influence across all organizational levels.

• Demonstrated integrity professionalism and sound judgement presenting facts and results objectively regardless of outcome whilemaintainingconfidentiality and ethical decision-making.

• Demonstrated resilience patience and the ability to remain calm and effective under pressure ambiguity changing priorities and challenging situations.

• Lean Six Sigma certification SAP experience and sustainability reporting experience are considered assets.

Compensation

$126000- $136000

Vacancy

We have 1 available position(s).

Job Title:Senior Quality Assurance Manager

Requisition Number:2529

Date:July 28 2026

Location 1:Ottawa ON