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Senior Project Manager Leader – Audio-Visual & I&IT Infrastructure

Upstaff

Job Location:

Toronto - Canada

Monthly Salary: K 10 - 10

Experience Required: 5years

Posted: 20 October 2026 (6 hours ago)

Application Deadline: 17 January 2027

Vacancies: 1 Vacancy

Job Summary

Senior Project Manager / Leader Audio-Visual & I&IT Infrastructure

Client: Justice Technology Services (JTS)

Ministry: Ministry of Public and Business Service Delivery and Procurement Government of Ontario

Location: 21 College Street Toronto Ontario

Work Arrangement: 100% Onsite 5 days per week

Contract Duration: November 9 2026 October 5 2027

Extension Potential: Up to 2 extensions

Openings: 3

Security Clearance: CRJMC

Submission Deadline: October 21 2026 at 4:00 PM

Position Overview

Justice Technology Services (JTS) is seeking an experienced Senior Project Manager / Leader to lead complex technically sophisticated Audio-Visual (AV) videoconferencing telecommunications and Information and Information Technology (I&IT) infrastructure projects.

The successful candidate will manage concurrent medium-to-large-scale projects involving enterprise technology deployments advanced telecommunications video-over-IP (VoIP) audio-visual systems network infrastructure and integrated communications solutions. This role requires strong project governance technical expertise procurement and financial management capabilities and the ability to lead multidisciplinary teams vendors contractors and stakeholders.

The candidate will oversee the complete project lifecycle from project initiation and planning through procurement design installation testing commissioning client handover and formal project closure. They will also provide strategic advice manage risks and organizational change and ensure projects are delivered within approved scope schedules budgets quality standards and security requirements.

Key Responsibilities

1. Project Planning and Governance

Plan coordinate and control all phases of multiple concurrent AV and I&IT projects.
Develop project charters project kickoff materials master project plans schedules budgets work breakdown structures and resource plans.
Define project objectives scope deliverables milestones dependencies acceptance criteria and governance arrangements.
Establish procurement plans covering software hardware IP circuits bandwidth and related infrastructure.
Develop project risk assessments mitigation strategies communication plans mobilization plans and implementation requirements.
Coordinate project activities across business areas technical specialists external service providers contractors and other stakeholders.
Monitor project progress and proactively resolve issues affecting scope schedule cost quality and delivery.

2. Audio-Visual Videoconferencing and I&IT Infrastructure

Lead projects involving audio-visual systems videoconferencing technologies video-over-IP VoIP mobile voice data radio and telecommunications infrastructure.
Provide technical guidance on AV hardware and software enterprise communications platforms and integrated I&IT solutions.
Coordinate facility scope-of-work validation functional design reviews GUI design approvals and finalization of functional design drawings.
Ensure appropriate technical standards infrastructure requirements system architecture and operational considerations are incorporated into project deliverables.
Coordinate on-site system installations and validate the completion of facility and construction work.
Procure receive inspect and validate equipment to confirm compliance with project specifications and client requirements.
Apply best practices for AV communications and IT deployment including security availability interoperability and operational readiness.

3. Testing Commissioning and Project Handover

Develop test plans based on defined business and technical use cases.
Coordinate quality assurance testing system testing functionality testing and issue resolution.
Validate that implemented systems meet approved functional technical and operational requirements.
Manage commissioning activities client handover acceptance procedures and formal client sign-off.
Ensure vendors provide complete as-built documentation and project closeout packages including system architecture files (SAF) equipment inventories photographs programs manuals and as-built shop drawings.
Prepare internal closeout documentation including financial reports site profiles and journals.
Conduct lessons-learned sessions and participate in service review meetings to support continuous improvement.

4. Risk Issue and Change Management

Identify assess document monitor and mitigate project risks and issues.
Recommend mitigation measures and escalate significant issues to project sponsors and senior management when decisions are required.
Assess the impact of requested changes and revise approved work plans schedules resource allocations and budgets accordingly.
Apply change management principles and techniques to facilitate business process changes and address organizational and human factors.
Develop and implement business and user adoption plans including training materials user manuals GUI-related guidance and stakeholder readiness activities.
Evaluate technical operational security and delivery issues and coordinate appropriate corrective actions.

5. Leadership and Stakeholder Management

Lead and coordinate project teams I&IT specialists vendors external service providers contractors and local trades.
Establish priorities allocate resources monitor performance and maintain accountability for project deliverables.
Build and sustain effective relationships with clients business partners technical teams and senior stakeholders.
Facilitate project kickoff meetings status reviews stakeholder consultations decision-making sessions and service reviews.
Communicate project objectives risks dependencies progress and recommendations clearly to technical and non-technical audiences.
Resolve conflicts negotiate solutions and maintain collaboration and focus across multidisciplinary teams.

6. Financial Management Procurement and Contract Administration

Develop and manage project budgets cost estimates financial forecasts and resource plans.
Monitor expenditures and financial performance to maintain fiscal accountability and budget compliance.
Coordinate I&IT procurement activities to acquire and negotiate goods and services.
Establish procurement plans for software hardware IP circuits bandwidth and associated technical infrastructure.
Administer contractual agreements and coordinate vendor deliverables to ensure compliance with contractual obligations.
Validate vendor recommendations technical proposals costs and implementation approaches against client requirements and applicable standards.

7. Business Analysis Advisory and Executive Reporting

Provide specialized project management and technical advice to client groups.
Determine client requirements and evaluate alternative solutions to identify the best fit for business and operational needs.
Prepare presentations proposals business cases tenders and recommendations to support senior-level decision-making.
Support the development of business cases and submissions to Treasury Board and the Management Board of Cabinet.
Prepare project reports communicate risks and benefits and recommend appropriate courses of action.
Develop procedures resolve stakeholder concerns and support business planning and business improvement initiatives.

Requirements

Mandatory Qualifications and Required Experience

Candidates must demonstrate the following qualifications and experience.

Audio-Visual and Videoconferencing Experience: At least 5 years of experience working with audio-visual and videoconferencing technologies.
Project Management Experience: At least 5 years of project management experience as specified in the supplier must-haves. The detailed evaluation criteria also identify 10 years of project management experience; candidates with 10 or more years should be prioritized to satisfy the full stated requirement.
AV Communications and IT Deployment: Demonstrated knowledge of best practices for deploying audio-visual systems communications technologies and IT infrastructure.
End-to-End Project Delivery: Experience planning and managing all phases of concurrent projects including initiation planning procurement design implementation testing commissioning handover and closure.
Technical Project Management: Experience delivering medium-to-large-scale technically complex I&IT projects involving enterprise technologies and integrated infrastructure solutions.
Project Planning and Documentation: Demonstrated experience developing project charters master project plans work breakdown structures schedules risk assessments communication plans mobilization plans test plans and business/user adoption plans.
Risk Issue and Change Management: Experience identifying and mitigating project risks resolving issues assessing change impacts escalating decisions and implementing approved changes.
AV System Implementation: Experience coordinating equipment procurement and validation facility scope-of-work reviews design approvals on-site installation quality assurance system/functionality testing commissioning and client sign-off.
Leadership and Team Management: Demonstrated ability to lead project staff technical specialists vendors contractors and multidisciplinary teams while managing priorities and resources.
Budget and Financial Management: Experience developing cost estimates managing project budgets forecasting expenditures and maintaining financial controls.
Procurement and Contract Administration: Knowledge and experience acquiring and negotiating goods and services establishing procurement plans and administering contractual agreements.
Stakeholder and Client Management: Demonstrated interpersonal consultation negotiation conflict-resolution and relationship-management skills.
Communication and Reporting: Strong written and verbal communication skills including preparing presentations proposals business cases procedures project reports and recommendations for senior decision-makers.
Technical Knowledge: Knowledge of enterprise I&IT technologies AV and videoconferencing systems telecommunications infrastructure voice/data/video VoIP radio software platforms cloud technologies system architecture technical standards and infrastructure requirements.
Security and Availability: Knowledge of IT security requirements and best practices for implementing high-availability solutions involving sensitive and confidential hosted environments.
Change Management and User Adoption: Experience applying change management principles and coordinating training user manuals and other adoption activities.
Resource and Operations Management: Knowledge of resource allocation operations management financial management technical implementation standards and vendor performance validation.
Microsoft Office and Project Tools: Working knowledge of Microsoft Word Excel Outlook and Microsoft Project.
Public Sector Experience: The evaluation criteria specify 5 years of experience in public sector environments.
Security Clearance: Ability to meet the clients CRJMC security clearance requirements.
Onsite Availability: Must be able to work onsite at 21 College Street Toronto five days per week.

Preferred Qualifications and Assets

Previous experience supporting the Ontario Public Service (OPS) or the Justice Sector.
Experience delivering AV and videoconferencing projects in government enterprise or other complex institutional environments.
Experience with multi-ministry and multi-year initiatives.
Experience coordinating facility construction activities and integrating AV systems with building telecommunications infrastructure.
Experience preparing Treasury Board or Management Board of Cabinet submissions.
Experience working with external vendors local trades and complex procurement arrangements.

Required Technical and Project Deliverables

The successful candidate should be able to manage and coordinate the following deliverables throughout the project lifecycle:

Project charter and project kickoff.
Master project plan work breakdown schedule and resource plan.
Procurement plan covering software hardware IP circuits and bandwidth.
Risk assessment mitigation plan and communication plan.
Validated facility scope of work and mobilization plan.
Test plan based on business and technical use cases.
Business/user adoption plan including training user manuals and GUI-related materials.
Facility/construction completion validation.
Equipment procurement receipt inspection and validation.
GUI design review and approval.
Finalized functional design drawings.
On-site system installation and implementation oversight.
Quality assurance system and functionality testing.
Commissioning client handover and formal client sign-off.
Vendor as-built and closeout package including SAF inventory photographs programs manuals and as-built shop drawings.
Lessons-learned sessions and service review participation.
Internal closeout package including financial report site profile and journals.

Candidate Evaluation Criteria

Candidates will be assessed against the following weighted categories:

Evaluation Category	Weight
Project Management Skills	35%
Technical Skills	30%
Communication Skills	30%
Public Sector Experience	5%
Total	100%

Project Management Skills 35%

Extensive experience managing concurrent technically complex I&IT projects across all phases.
Knowledge of enterprise I&IT AV videoconferencing and converged communications solutions.
Strong risk and issue management including collaboration with senior executives.
Change management expertise and the ability to drive organizational transformation.
Effective prioritization resource allocation and delivery management.
Experience managing technical teams vendors and local trades to deliver within scope schedule and budget.

Technical Skills 30%

Advanced technical knowledge of AV and videoconferencing hardware and software.
Ability to guide technical teams through infrastructure deployment and implementation.
Experience managing project budgets cost estimates forecasts and financial controls.
Procurement negotiation goods and services acquisition and contract administration experience.

Communication Skills 30%

Strong interpersonal negotiation consultation and collaboration capabilities.
Ability to align stakeholders and build effective client relationships and high-performing teams.
Experience developing and delivering presentations proposals and business cases.
Ability to influence decision-making and secure stakeholder buy-in.

Public Sector Experience 5%

Five years of public sector experience as specified in the evaluation criteria.

Submission Instructions

Requisition: RQ11747 Senior Project Manager / Leader.
Submission deadline: October 21 2026 at 4:00 PM.
Maximum submissions: Three candidates.
Work arrangement: Mandatory onsite attendance five days per week in Toronto.
Security: CRJMC clearance requirement.
Candidates should clearly demonstrate their AV and videoconferencing experience project management tenure technical project delivery experience procurement and financial management capabilities and public sector background in their resumes.

Required Skills:

Senior Project Management Audio-Visual (AV) Systems Videoconferencing I&IT Infrastructure Telecommunications VoIP Video-over-IP Enterprise Communications Project Planning Project Governance Project Charters Master Project Plans Work Breakdown Structures (WBS) Schedule Management Budget Management Resource Planning Risk and Issue Management Change Management Procurement Planning Contract Administration Vendor Management AV Hardware and Software Deployment Network Infrastructure IP Circuits and Bandwidth Facility Scope Validation Functional Design Reviews Installation and Commissioning System Integration Quality Assurance System Testing Test Planning Client Handover Project Closure Financial Forecasting Cost Estimation Stakeholder Management Team Leadership Conflict Resolution Business Cases Executive Reporting User Adoption Training Technical Documentation Microsoft Project Microsoft Word Excel Outlook Public Sector Project Delivery CRJMC Security Clearance.

Required Education:

Post-secondary education in Project Management Information Technology Computer Science Engineering Telecommunications or a related discipline is or equivalent project management certification is an asset.

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