Senior Program Manager

At Jack Morton we design and buildhead-turning smile-inducing impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clientsunlock the full value of experiencesby turning bold ideas into meaningful connections.

That takes a team thats bold curious and acts as one.We build on each others ideas challenge conventions and show up for one another every day. Here youll do your best work grow quickly and partner across clients disciplines and global teams to bring new ideas to life.

This is a place where curiosity drives whats next boldness raises the bar and every win is shared. Where ownership is expected egos are left at the door and the work reflects the passion and talent of the people behind it.

Experience without limitsin your work your growth and your impact.

Position Summary

A Jack Morton Worldwide Senior Program Manager leads the day-to-day execution of client experiential marketing programs including tradeshows mobile marketing and branded environments. This role owns end-to-end program delivery ensuring projects are executed with operational excellence financial discipline and a strong focus on client satisfaction.

Working in close partnership with Account Directors and clients the Senior Program Manager supports strategic account growth while leading seamless end-to-end program role is accountable for delivering high-quality outcomes reinforcing client confidence and developing team capability through mentorship driving consistent high-performing program delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the dutiesand responsibilitiesmay be duties and responsibilities as outlined in this Job Description may bechanged from time to time byJack Morton Worldwide as itdeemsnecessary without further notice to the Employee.

Key Responsibilities

Program & Project Delivery

Own end-to-end delivery of experiential programs from planning through final reconciliation. Manage all project components including fabrication vendors and third-party partners while ensuring alignment to scope timelines quality standards and client expectations. Execute programs using established tools systems and processes.

Client Management & Execution Leadership

Serve as the primaryclientcontact for project execution and delivery. Lead development of proposals scopes of work and project schedules. Communicate scope timelines budgets roles and project updates clearly and proactively. Manage project changes and secure client approval as needed. Build andmaintainstrong trust-based client relationships.

Cross-Functional Leadership

Lead coordination across estimating creative production operations fulfillment and field services teams. Drive alignment across internal stakeholders and external partners to ensure deadlinesdeliverables and execution standards are consistently met.

Financial Management & Accountability

Develop and manage budgets forecasts and revenue tracking. Translate project costs into clear client-facing pricing. Monitor and control third-party and vendor costsmaintainaccuratefinancial systems reconcile program costs and ensure invoice readiness and accuracy. Protect and support account profitability.

Creative & Strategic Support

Partner with Creative and Strategy teams to support exhibit design ideation and solution production methods and execution approaches that enhance program outcomes.

Client Growth & Account Support

Identifyopportunities to expand scope deepen client relationships and support account leadership in driving organic growth.

Team Development & Leadership

Coach and mentor Program Managers and Coordinators. Reinforce best practices accountability and process consistency while fostering a positive collaborative and high-performing team environment.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or abilityrequired. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions. (Canadian Positions: Accommodations will be made up to undue hardship for employees thatadviseaccommodation is requiredpursuant tothe prohibited grounds of the human rights legislation.)

• 5 years of experience in experiential marketing tradeshows or agency program management

• Proven success by managing complex programs and multiple concurrent projects

• Strong skills in budgeting scheduling organization and problem-solving

• Demonstrated strengths in client service accountability collaboration and attention to detail

• Proficiencyin Microsoft Office including PowerPoint Excel and Word

• Healthcare or pharmaceutical industry experience preferred

• Strong interest in industry trends innovations and evolving best practices

• Willingness to travel approximately 30%

EDUCATION and/or EXPERIENCE

Bachelors degree (B.A. or B.S.) from four-year college or university; and 2years experienceasanProgramManageror similar experience successfully executing projects and programs and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read analyze and interpret general business periodicals professional journals technicalproceduresor governmental towritereportsproposalsandbusiness to effectively present information and respond to questions from groups ofCompany employees andmanagerscustomersand thegeneral public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical to apply concepts such as fractions percentages ratios and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization to interpret a variety of instructionsfurnishedin written oral diagram or schedule form.

PHYSICAL DEMANDS

While performing the duties of this job the employeeis regularly required tosit and talk or hear. The employeefrequentlyis required tostandforlong periodsof time; walklong distances;use hands to finger handle or feel and reach with hands and employeeis occasionally required toclimb or balance and stoop kneel crouch or employee mustoccasionallylift and /or move up to 10 vision abilities required by this job includeabilityto adjust focus.

Last but not least we believe in diversity equity and inclusion.

Jack Morton is an equal opportunity employer; we strongly value diversity at our companies. We do not discriminate on race religion color national origin disability sexual orientation gender identity gender expression age marital status veteran status or any other basis prohibited by law.

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Requisition #: 2208

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