Senior Product Designer, Insights and Reporting
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Job Summary
Clio is the global leader in legal AI technology empowering legal professionals and law firms of every size to work smarter faster and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are seeking a Senior Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US.
Design plays a pivotal role at Clio standing alongside Product and Engineering as one of the three pillars of our Research and Development organization. Our product designers work directly with customers to understand their behaviors needs and workflows. They champion thoughtful high-quality experiences as we transform how lawyers and their teams serve their clients. If youre focused on shipping value to customers with an opportunity to revolutionize an industry youve found your next team.
About the role
The Clio Manage team is a dedicated group of customer-centric system thinkers committed to redefining legal service experiences for law professionals. We are on a mission to make legal practice management more insight driven and intelligently (AI) orchestrated.
As a Senior Product Designer you will define and execute the experience strategy for real-time insights complex reporting and analytics. You will join a team focused on developing tools that help users understand their business performance across critical areas like firm growth case management finance and firm operations. This role sits at the vital intersection of data visualization content design and complex data architecture.
You will be responsible for shaping the product vision alongside Product Management and Engineering. You will lead the end-to-end design processfrom strategic discovery and framing to development launch and iteration. The ideal candidate grounds decisions in deep customer empathy translates ambiguity into clear direction and partners cross-functionally to drive meaningful outcomes.
What youll do
Partner with Product and Engineering to define and execute on experience design strategy and success metrics using research and insights to prioritize what matters most to customers and the business.
Design seamless end-to-end experiences across firm growth case management and financial reporting workflows.
Create actionable insights that unlock the power of data delivering strategic and operational improvements to law firms.
Translate complex data relationships and legal domain logic into clear scalable UI patterns for firms of all sizes.
Experience designing AI-powered features or workflows with a strong understanding of user-centered applications of machine learning and generative AI.
Shape feature-decisions through research and prototyping partnering closely with product and engineering
Build strong customer intuition through direct engagement and advocate for customer needs in trade-offs sequencing and cross-functional decision-making.
Raise the quality bar through polished accessible and cohesive experiences and push beyond good enough toward best-in-class interaction design.
Drive alignment through crisp storytelling clear decision framing and proactive collaboration across cross-functional teams.
What you bring
6 years of experience designing digital products B2B SaaS experience is preferred but not required.
A strong portfolio showcasing data-heavy products such as dashboards and analytics tools where surfacing timely information is key.
The ability to simplify complex domain logic into intuitive interfaces for non-technical users.
Experience partnering with data and platform teams where structural and performance constraints are central to design.
Expertise in interaction design information architecture and visual design with a track record of high-quality execution.
A customer-centric approach with the ability to translate insights into actionable strategic design directions.
Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g. Figma Make Claude Gemini etc.)
Strong communication and presentation skills including clear articulation of rationale and trade-offs.
A collaborative low-ego partner you facilitate alignment clarify trade-offs and drive confident execution.
#LI-Remote
This role is a backfill for an existing position.What you will find here:
Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive equitable salary with top-tier health benefits dental and vision insurance
Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto Dublin London New York City and Sydney) to be in office min. twice per week.
Flexible time off policy with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years
*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region applicable experience and skillset of the candidate.
Diversity Inclusion Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves and are united by our mission. We are dedicated todiversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.
Disclaimer: We only communicate with candidates through official @ email addresses.
Required Experience:
Senior IC
About Company
Run your law firm with Clio, the #1 choice of legal professionals for managing clients, cases, billing, and more. Try it for free today—no credit card required.
