Senior Pharmacy Manager Specialty Health

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

The Senior Manager Specialty Pharmacy Operations leads the operational and shared-services functions of the Ontario specialty pharmacy. This role oversees pharmacy operations through the Operations Supervisor and Pharmacy Technician Supervisor supporting teams responsible for inventory prescription production dispensing quality checks shipping and delivery coordination.

You will provide operational and people leadership while maintaining regulatory compliance improving efficiency managing financial performance and supporting exceptional patient care. This is an opportunity for an experienced pharmacy leader to develop high-performing teams and strengthen the delivery of specialty pharmacy services.

• Lead coach and develop pharmacy operations leaders and their teams establishing clear goals accountability and performance expectations.
• Oversee prescription production dispensing workflows quality checks shipping courier services and inventory management.
• Monitor operational performance using key performance indicators service-level agreements productivity measures and financial results.
• Manage pharmacy inventory activities including monthly inventories out-of-stock products expired products and slow-moving inventory.
• Develop implement and maintain standard operating procedures that support regulatory quality manufacturer and SOX compliance.
• Drive operational efficiency cost containment service quality and continuous improvement across pharmacy operations.
• Maintain accountability for dispensing revenue margin profitability inventory costs shipping costs and other operational expenses.
• Support talent acquisition onboarding training employee development performance management succession planning and workforce planning.
• Coordinate internal and external audits and implement corrective actions where required.
• Resolve escalated patient and customer concerns while promoting a patient-focused service culture.
• Partner with senior leadership clinics patient support programs healthcare professionals vendors and cross-functional teams.
• Ensure pharmacy activities comply with applicable regulatory standards company policies and quality requirement

• Degree or equivalent experience with typically 9 or more years of professional experience and at least 1 year of supervisory or management experience.
• Valid pharmacist licence in good standing with the applicable provincial College of Pharmacists.
• Demonstrated experience leading pharmacy operations and people.
• Experience managing operational performance including budgets financial reports KPIs or service-level metrics.
• Experience overseeing pharmacy compliance dispensing operations inventory or quality processes.

• Experience in specialty pharmacy specialty medications or a related healthcare environment.
• Experience leading supervisors or other people leaders.
• Knowledge of Kroll pharmacy management software.
• Experience with prescription production medication distribution shipping courier management or vendor management.
• Experience supporting internal or external audits and developing standard operating procedures.
• Understanding of P&L management operational expenses margins and cost-containment strategies.
• Proficiency with Microsoft applications including tools used to analyze and present operational data.
• Strong leadership communication relationship-building problem-solving and decision-making skills.
• Experience collaborating with clinics physicians patient support programs manufacturers and healthcare partners.

• This is an onsite position supporting the Winnipeg specialty pharmacy.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

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