Senior Network Technician

12-Month Contract
On-siteat Calgary AB

ExxonMobil has been a leader in the energy sector for over 140 years. As ExxonMobil adapts to meet the increasing global demand for oil natural gas and refined products it is committed to playing a pivotal role in energy transition. ExxonMobils mission to fuel the world safely and responsibly has never been more important.

Together Raise and ExxonMobil are building teams that are rising to meet the worlds growing energy needs through the ExxonMobil Contingent Communitywhere skilled workers and unique contract opportunities meet.

Raise is taking applications for current openings like this one while building a diverse group of talent for future openings. When you apply for this role youll also be considered for upcoming positions that align with your skills and qualifications.

Note: Successful applicants will be employees of Raise Limited working at ExxonMobil facilities with both ExxonMobil employees and other contractors.

Overview
The Senior Network Technician plays a critical role within Customer Solutions delivering best-in-class IT services and technical solutions that enable business success across global markets. This role partners closely with regional and global IT service teams (Americas EMEA APAC) to drive effective solution delivery process optimization and seamless operational support.

As a subject matter expert (SME) the Senior Network Technician brings deep technical expertise across multiple domains including infrastructure applications and process engineering. The role works closely with business units (Upstream Downstream Chemical and Corporate) to understand requirements and deliver innovative secure reliable and cost-effective technology solutions. This position also contributes to continuous improvement efforts and stays ahead of industry trends to drive business value through advanced technology.

Responsibilities

• Build and maintain strong customer relationships including coordination with affiliates and joint venture partners
• Provide front-end user support (laptops tablets mobility solutions IT service centers printing AV and VR technologies)
• Deliver back-end infrastructure support including data and voice networks servers storage and facilities
• Offer productivity solutions consulting services and technical guidance to business users
• Conduct user education and training to improve adoption and effective use of IT solutions
• Support and implement new and differentiated technologies (e.g. fuel terminal systems business lab systems process control interfaces radio/microwave systems industrial mobility AR/VR wearables industrial wireless)
• Lead or contribute to project integration and execution activities
• Manage incidents problems and changes in accordance with IT service management practices
• Oversee vendor relationships and support procurement activities
• Ensure alignment and integration with global and regional IT service initiatives
• Support operational and compliance services including Procure-to-Pay (PtP) Business Continuity Planning (BCP) Disaster Recovery (DR) ESG initiatives Regulatory Response Teams (RRT) legal security and controls and data privacy requirements
• Stay current with emerging technologies and maintain strong digital literacy to anticipate and leverage innovation opportunities
• Mentor junior team members and contribute to capability development within the team

Qualifications

• Minimum of 10 years of experience in IT infrastructure including servers wireless networks and related technologies
• Proven experience as a Network Technician IT Specialist or similar role with strong infrastructure expertise
• Advanced knowledge of networking (data and voice) servers storage systems and enterprise IT environments
• Demonstrated experience in troubleshooting incident management and service delivery
• Strong understanding of IT service management frameworks (e.g. ITIL)
• Experience supporting end-user technologies and enterprise systems
• Exposure to industrial or specialized technologies (e.g. process control systems wireless infrastructure AR/VR or mobility solutions) is a plus
• Excellent communication and stakeholder management skills with the ability to work across global teams
• Strong problem-solving skills and ability to manage multiple priorities in a dynamic environment
• Proven ability to mentor and develop junior team members
• Commitment to continuous learning and staying current with emerging technologies

Looking for meaningful work We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work which is why were a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply including people from traditionally underrepresented groups such as women visible minorities Indigenous peoples people identifying as LGBTQ2SI veterans and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: order to submit candidates for roles our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions) please contact us at 1 or

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