Senior Manager, Talent Acquisition Performance & Business Management

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Senior Manager TA Performance & Business Management is accountable for answering a critical question: Are we running the Talent Acquisition function efficiently and effectively This role is accountable for driving disciplined execution across the TA function including building out the performance business management data and insight capability that will enable Talent Acquisition (TA) to operate as a data-driven best-in-class function. The Senior Manager will lead a team that own the data workforce and capacity planning budget operational performance and organizational health ensuring we run our function effectively to drive talent and business outcomes. This role is accountable for establishing effective operating rhythms; and driving operational excellence through the right tools data and practices.

As a people leader the Senior Manager is accountable for building and developing a high-performing team setting clear priorities and standards and driving disciplined execution against agreed outcomes. The role builds strong partnerships across TA Human Resources Finance Procurement Risk Privacy Technology; simplifies complexity for stakeholders; balances strategic planning with operational delivery. The role reports to the Associate Vice President TA Strategy and Enablement.

Key Accountabilities

Performance Management Data & Insights

• Own and evolve the TA performance framework including scorecards key performance indicators operational metrics service-levelagreementsand outcome measures.

• Proactivelymonitorthe end-to-end TA process agent and recruiter performance recruiter behaviors process and control adherence and delivery against service-level agreements toidentifybreakdownsbottlenecksand emerging risks.

• Lead structured root-cause analysis when performance is off trackidentifyingprocess capacity capability technology or behavioral drivers and translating findings into clear actions.

• Partner with Recruiting Delivery leaders to develop targeted action plansestablishownership and timelines escalate whererequiredand monitor progress through sustained resolution.

• Maintain trusted TA data and translate performance insights into concise recommendations that improve speed quality cost capacity candidateexperienceand compliance.

• Partner with data technology process Privacy and Risk stakeholders to strengthen data quality reporting automation self-serviceaccessand responsible candidate data management.

Business Management & Operational Excellence

• Lead integrated business management for TA including workforce FTE budget and expense planning forecastingreportingand controls.

• Develop hiring demand and scenario-based capacity plans that align resources and specialized capabilities to business priorities expected volumes and service commitments.

• Lead vendor performance and governance across the TA portfolio including service delivery commercial oversight risk issueescalationand value realization.

• Establish practical governance decision rights controls escalationpathwaysand operating rhythms that reinforce accountability and simplify how TAoperates.

• Coordinate annual and quarterly planning business reviewsobjectivesand key results portfolio visibility executivereportingand leadership communications.

• Maintain oversight of TA organizational health structure and capabilityidentifyingrisks and actionsrequiredto sustain an effective function.

People Leadership & Partnership

• Leadcoachand develop a high-performing team with clear priorities standards serviceexpectationsand accountability for outcomes.

• Build team capability in business acumen data literacy performance management governance executivecommunicationand strategic advisory.

• Create strong partnerships across Recruiting Delivery Human Resources Finance Procurement Risk Privacy and Technology influencing action across organizational boundaries.

Required Qualifications

• Undergraduate degree or equivalent combination of education and relevant experience.

• Seven or more years of progressive experience in Talent Acquisition performance or business management workforce planning operations finance data and analytics or a related discipline.

• Demonstratedpeopleleadership experience including building capability settingexpectationsand driving accountability for outcomes.

• Experience leading performance frameworks operational monitoring root-causeanalysisand corrective action planning in a large complex organization.

• Strong business and financial acumen with experience in workforce and capacity planning budgetinggovernanceand executive reporting.

• Ability to translate complex data into clear insightsrecommendationsand decisions andto influencesenior stakeholders and delivery partners.

Preferred Qualifications

• Experience with TA platforms reporting tools workflow monitoringautomationordigital and AI-enabled capabilities.

• Experience with vendor management data governance privacyriskor candidate data.

• Advanced executive storytelling presentationdevelopmentand data visualization skills

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Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):