Senior Manager, Procurement & Procurement Operations Role

Procurement Strategy & Strategic Sourcing

• Own and evolve Casewares procurement strategy operating model and roadmap ensuring procurement capabilities scale with the organization.
• Lead complex high-value and strategically important sourcing initiatives from business requirements and market analysis through vendor selection negotiation contracting implementation and ongoing supplier management.
• Develop category and sourcing strategies that balance commercial value service quality operational requirements risk scalability and business objectives.
• Lead competitive sourcing processes including RFIs RFPs negotiations vendor evaluations and commercial assessments.
• Partner with senior business leaders to challenge requirements evaluate alternatives and develop procurement strategies aligned with organizational priorities.
• Identify and execute opportunities to consolidate vendors rationalize technology and services standardize purchasing practices and reduce total cost of ownership.
• Develop strategic supplier management practices for Casewares most critical and highest-spend vendors.

Procurement Infrastructure Technology & AI

• Own the design and build-out of Casewares centralized contract and vendor repository creating a reliable source of truth for vendor contract commercial renewal licensing and ownership information.
• Establish the data standards controls processes and accountabilities required to maintain accurate and complete procurement and contract information.
• Build scalable processes and technology for contract intake approvals purchasing renewals amendments terminations and vendor lifecycle management.
• Evaluate implement and optimize procurement contract lifecycle management (CLM) spend management and related technologies.
• Develop and execute a procurement automation and AI roadmap identifying opportunities to use AI and automation to streamline contract and vendor data capture sourcing activities renewal management spend classification analytics reporting and procurement workflows.
• Partner with Legal IT Information Security Finance and other stakeholders to integrate procurement processes and technology into broader enterprise workflows and systems.
• Continuously evaluate emerging procurement technologies and AI capabilities and develop business cases for investments that improve efficiency controls insight and scalability.

Renewal License & Vendor Lifecycle Management

• Build and own a centralized renewal management program providing forward-looking visibility into upcoming renewals commercial commitments notice periods pricing changes and business decisions.
• Establish proactive renewal planning processes that enable sufficient time for negotiation competitive sourcing consolidation or termination.
• Develop visibility and governance over SaaS licenses subscriptions and seat counts partnering with IT Finance and business owners to identify unused or underutilized licenses and optimize subscription costs.
• Establish processes to compare contracted licenses and entitlements against actual utilization and business requirements.
• Develop mechanisms to identify duplicate technology overlapping functionality unnecessary subscriptions and opportunities for vendor consolidation.
• Establish vendor lifecycle processes spanning onboarding due diligence contracting performance management renewal and offboarding.
• Build vendor scorecards and performance management frameworks for strategic suppliers.

Procurement Analytics & Spend Intelligence

• Build the procurement analytics capability creating visibility into organizational spend supplier concentration contract commitments renewals savings license utilization procurement activity and supplier performance.
• Develop procurement dashboards KPIs and executive reporting that provide leadership with actionable insight into spend risk opportunities and procurement performance.
• Establish spend categorization and data standards to enable reliable enterprise-wide procurement analysis.
• Develop reporting that tracks realized and forecast savings cost avoidance supplier consolidation renewal outcomes and procurement pipeline.
• Use procurement and financial data to identify sourcing opportunities demand management opportunities and areas of commercial or operational risk.
• Provide data-driven recommendations to senior leadership to support budgeting forecasting vendor strategy and investment decisions.

Procurement Governance & Operating Model

• Own the design implementation and ongoing evolution of Casewares procurement governance framework and processes.
• Partner with Finance and Legal to develop and maintain the Delegation of Authority (DOA) framework as it relates to purchasing contracting financial commitments and vendor approvals.
• Define clear procurement thresholds approval requirements decision rights escalation paths and accountabilities.
• Build and maintain procurement policies standard operating procedures workflows playbooks templates and controls.
• Establish clear intake and purchasing processes that provide employees with an efficient and consistent experience when engaging vendors.
• Ensure procurement activities comply with internal policies financial controls legal requirements privacy standards security requirements and applicable regulatory obligations.
• Partner with Information Security Privacy Legal Finance IT and business stakeholders to establish coordinated vendor due diligence and risk-management processes.
• Monitor adherence to procurement policies and identify opportunities to strengthen controls without unnecessarily slowing the business.

Commercial & Vendor Management

• Lead sophisticated commercial negotiations across technology SaaS cloud services professional services consulting and corporate services agreements.
• Develop negotiation strategies for strategically important and high-value suppliers including pricing commercial structures renewal protections usage commitments and other key business terms.
• Serve as a senior commercial advisor to business leaders evaluating significant vendor investments.
• Establish and manage relationships with strategic suppliers and develop executive-level vendor governance where appropriate.
• Partner with Legal on contractual negotiations and with Finance on commercial modelling budgeting and financial commitments.
• Identify commercial operational concentration and supplier risks and develop appropriate mitigation strategies.

Financial & Business Partnership

• Partner with Finance and business leaders to develop enterprise-wide visibility into third-party spend and contractual commitments.
• Support annual budgeting forecasting and strategic planning through supplier renewal licensing and spend analysis.
• Develop procurement savings targets and methodologies for measuring realized savings cost avoidance and other procurement value.
• Advise senior leaders on sourcing strategies commercial structures supplier decisions and procurement risk.
• Build strong relationships across Caseware and position Procurement as a strategic business partner rather than solely a transactional function.

Transformation & Continuous Improvement

• Lead procurement transformation initiatives that improve scalability efficiency governance data quality commercial outcomes and employee experience.
• Develop a multi-year roadmap for the maturity of Casewares procurement function including people processes technology data governance and automation.
• Establish procurement performance measures and use them to identify and prioritize improvement opportunities.
• Stay current on procurement SaaS commercial models AI automation supplier management and procurement technology trends.
• Lead cross-functional initiatives supporting operational excellence and broader organizational priorities.

• 8-10 years of progressive experience in procurement strategic sourcing procurement operations vendor management or related disciplines preferably within a global SaaS technology or professional services organization.
• Demonstrated experience building or significantly transforming procurement capabilities processes governance or operating models rather than solely operating within established processes.
• Significant experience leading complex high-value commercial negotiations and strategic sourcing initiatives.
• Deep understanding of technology procurement SaaS licensing software subscriptions cloud services professional services and related commercial models.
• Experience developing contract repositories renewal management programs procurement workflows supplier management processes or CLM/procurement technology.
• Strong understanding of Delegation of Authority procurement governance financial controls contract lifecycle management and vendor risk management.
• Demonstrated ability to analyze spend contractual commitments licensing data and supplier information and translate data into actionable business recommendations.
• Experience developing procurement KPIs dashboards executive reporting and spend analytics.
• Strong commercial judgment with the ability to identify opportunities beyond negotiated price including demand management license optimization vendor consolidation and total cost of ownership.
• Demonstrated ability to influence and advise senior leaders and navigate competing priorities across Legal Finance IT Information Security and business functions.
• Strong project and change management capabilities with demonstrated success leading cross-functional transformation initiatives.
• Advanced analytical and financial modelling skills.

Preferred

• Experience implementing or optimizing procurement spend management vendor management or contract lifecycle management platforms.
• Experience applying AI automation or advanced analytics to procurement or contract management processes.
• Experience developing SaaS license and seat optimization programs.
• Experience establishing procurement operations in a growing or transforming organization.
• Experience supporting global procurement across multiple jurisdictions and business units.
• Professional procurement certification such as SCMP CPSM CIPS or equivalent is considered an asset.

• A centralized and reliable source of truth for contracts and vendors.
• Proactive visibility and management of renewals and contractual commitments.
• Improved visibility and optimization of SaaS licenses subscriptions and seat utilization.
• Meaningful procurement analytics and executive-level spend intelligence.
• Clear procurement governance approval authorities and purchasing processes.
• Increased automation and effective application of AI across procurement workflows.
• Stronger strategic supplier management and commercial outcomes.
• Measurable savings cost avoidance and improved control of third-party spend.
• A simpler more consistent procurement experience for stakeholders across the organization.