Senior HR Generalist

The Human Resource Generalist is responsible for performing HR-related duties on a professional level and works closely with senior HR management in supporting designated geographic regions. This position carries out responsibilities in the following functional areas: benefits administration employee relations training performance management onboarding policy implementation recruitment/employment affirmative action/employment equity and employment law compliance.

• Administers various human resource plans and procedures for all organization personnel; assists in developing and implementing company policies and procedures.
• Prepares and maintains the Employee Handbook and policy manual ensuring compliance with Ontarios Employment Standards Act (ESA) the Ontario Human Rights Code and AODA
• Participates in developing department goals objectives systems and processes
• Administers the compensation program and monitors the performance review process making revisions as necessary.
• Assists with benefits administration including claims resolution change reporting approving invoices for payment and communicating benefits information to employees.
• Conducts Leadership development training program; conducts new-employee orientations; assists with development of and monitors career- pathing program.
• Handles employee relations counseling workplace conflict resolutions and exit interviews.
• Manages short term disability claims statutory leaves under the Employment Standards Act (ESA) and medical accommodations in accordance with the Ontario Human Rights Code and AODA.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Assists in evaluation of reports decisions and results of department in relation to established goals. Recommends new approaches policies and procedures to continually improve efficiency of the department and services performed.
• Maintains human resource information system records and compiles reports from the database.
• Maintains compliance with federal state/provincial and local employment and benefits laws and regulations.
• Coordinates and maintains Health and Safety program in compliance with the Occupational Health and Safety Act acts as a point of contact for the Joint Health and Safety Committee (JHSC) and manages WSIB claim and return to work accommodations.

Salary: 75k-90K

• A bachelors degree and three to five years of HR experience or a masters degree in HR management and two years of experience in the HR field or seven years of experience in the HR field or any similar combination of education and experience.
• Professional designation (CHRP) preferred or actively in progress.

• Solid knowledge of Ontarios employment law HR policies and HR operational processes.
• Proven ability to manage competing priorities with exceptional attention to detail and accuracy in a fast-paced environment.
• Excellent written and verbal communication skills with a track record of building collaborative relationships across diverse teams and departments.
• Hands-on experience with HR Information Systems (HRIS) such as UKG/UltiPro along with advanced proficiency in Microsoft Office Suite (Word Excel Outlook).

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers photocopiers and smartphones.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files open filing cabinets and bend or stand on a stool as necessary.

This is a full-time position. Days and hours of work are Monday through Friday 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Little to no travel is expected for this position.

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race religious creed color age sex sexual orientation national origin ancestry citizenship status religion marital status disability military service or veteran status genetic information medical condition including medical characteristics or any other classification protected by applicable federal state and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring placement promotion transfer demotion layoff termination recruitment advertising pay and other forms of compensation training and general treatment during employment.

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department or his or her direct supervisor.

Required Experience:

Senior IC