Senior Developer, ServiceNow Administrator

Closing Date (MM/DD/YYYY):

Worker Type:

Language(s) Required:

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive applicable to position) :

Why FCC

At FCC were proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation we provide financing knowledge resources and business management software to over 103000 customers nationwide.

Heres what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs flexible and comprehensive group benefit and savings plans and well-being support through benefits and wellness programs

• Purpose-driven work: We build strong relationships share knowledge and support the people who feed the world

• Growth: Learning and development opportunities to help you thrive

• Hybrid work options

How youll make an impact

As a Senior Developer ServiceNow Administrator you will implement technical strategies that power FCCs daily operations. Youll be part of the team that manages and continuously improves our ServiceNow environment with a focus on ITSM ITOM platform administration configuration stability and user experience. While youll work with modern enterprise technologies your primary impact comes from your technical mastery ensuring that every solution is built to the highest standard of quality governance and precision.

Youll use your ServiceNow knowledge and broader technical foundation to solve complex challenges support platform health and help ensure FCCs ServiceNow environment remains stable scalable and aligned to business priorities.

If you value smart solutions take pride in following rigorous administration and development standards and can translate business needs into reliable platform configurations you ll thrive here.

What youll do

• Develop and maintain high-quality ServiceNow features by leveraging out-of-the-box functionality and configuring the system for peak performance
• Rigorously follow and uphold established administrator and development guidelines to ensure the integrity of the ServiceNow environment
• Track and maintain platform health and stability
• Implement complex team strategies through precise technical execution and advanced problem-solving
• Build execute and maintain robust automation tests to ensure the reliability of new features and updates
• Analyze requirements to develop automation and unit tests that streamline internal workflows across the organization
• Support end users and implement necessary fixes with a focus on speed and accuracy
• Administer core ServiceNow platform functions including user and group access roles forms lists workflows service catalogue items update sets reporting and dashboards
• Support platform upgrades release readiness testing deployment validation and movement of configuration changes between ServiceNow instances

What youll bring to the team

Required qualifications:

• A degree in computer science or engineering
• Minimum six years of related experience in ServiceNow administration (or an equivalent combination of education and experience)
• Solid knowledge of ServiceNow configurations and ITSM processes
• Demonstrated proficiency in automation testing and following rigorous technical standards
• Hands-on ServiceNow administration experience including platform configuration workflow or Flow Designer support update sets access management reporting and service catalogue administration
• Practical experience supporting ITSM processes such as Incident Problem Change Request Knowledge and related service management workflows
• Ability to validate troubleshoot and communicate the depth of ServiceNow experience including familiarity with platform releases configuration practices and production support expectations
• Strong technical foundation with the ability to quickly learn specialized platform functionality; experience with Java JavaScript or related enterprise development concepts is an asset where paired with ServiceNow experience

Preferred qualifications:

• ServiceNow Certified System Administrator (CSA) (please state certification number)
• ServiceNow knowledge with a broader technical background that helps you ramp up quickly in a specialized platform environment.
• Experience supporting CMDB data integrity discovery service mapping integrations platform upgrades release management or Employee Centre/Service Portal enhancements

Not sure you meet every requirement We encourage you to apply anyway.