Senior Consultant, Operations Enablement

Whatyoullbedoing

Reporting to the Director Operations & Enablement the Sr. Consultant Operations & Enablement is instrumental in supporting and governing operational risk programs ensuring compliance and driving business-critical change initiatives across digitalbankingandclient engagement. This rolemaintainsrobust governance frameworks and delivers outcome-focused results that align with the banks strategicobjectives collaborating with stakeholders tooptimizeprocesses manage controls and oversee records. The Sr. Consultant also fosters a culture of continuous improvement and operational excellence ensuring the portfolio is aligned with governance business management and key operational pillars.

AtCIBC we enable the work environment mostoptimalfor you to thrive in your the flexibility to manage your work activities within a hybrid work arrangement whereyoullspend 1-3 days per week on-site while other days will be remote.

Howyoullsucceed

• Operational risk governance & compliance -Support and govern operational programs to assure compliance and manage risk while also supporting operational excellence byoptimizingprocesses and implementing business critical change initiativesacross the various platforms and applications that span the an effective business operational risk framework is in place considering key platforms across the Digital and Frontline portfolio. Liaise with groups within Digital Banking ECRM and Partners across the bank to ensure that the portfolio is compliant with policies standards and guidelines from a governance standpoint.

• Controls management & records oversight -Partner with Business Controls to quarterback theControl execution and testing within the portfolio. Ensure strong oversight and procedures with all Records Management including but not limited to vault management records attestations records assessments and all associatedControls.

• Operationalexcellence &employeeculture -Facilitatekey operational matters that are aligned to driving a strong employee culture and continuous improvement across all pillars of our business. Ensure an effective business operational risk framework is in place considering key platforms across the Digital and Frontline with groups within Digital Banking ECRM and Partners across the bank to ensure that the portfolio is compliant with policies standards and guidelines from a governance standpoint. Partner with Business Controls to quarterback theControlexecution and testing within the portfolio. Ensure strong oversight and procedures with all Records Management including but not limited to vault management records attestations records assessments and all associatedControls. Facilitate key operational matters that are aligned to driving a strong employee culture and continuous improvement across all pillars of our business.

• Stakeholder management -Proactively build andmaintainstrong working partnerships with stakeholders at all levels across the organization. Collaborate with partners to drive outcome-focused initiatives ensuring effective communication and alignment with businessobjectives. Define project requirements establish working teams trackprogressand bringprojects to successful completion. Provide leadership with project status updatesfeedbackandappropriate reportingon key process-focused goals.

Whoyouare

• You candemonstratework experiencedesigning implementing and managing operational risk frameworks within a digital and frontline banking environment ensuring compliance with internal and external policies standards and guidelines.

• You candemonstratework experiencein records management including vault management records attestations records assessments and implementation of robust oversight procedures.Itsan assetif you have experience in developing andmaintainingControl environments that support regulatory compliance and operational integrity.

• You can demonstrate workexperienceorganizing project requirements establishing working teams trackingprogressand bringing projects to a successful completion. You can provide leadership with project status updatesfeedbackandappropriate reportingon key process-focused goals.

• You act like an owner.You thrive whenyoureempowered to take the lead go above and beyond and deliver can develop creative solutions to complex challenges by considering varying alternatives and implications.

• You embrace and champion change.Youllcontinuously evolve your thinking and the way you workin order todeliver your best.

• You have effective communication skillsand can present clearly and concisely to all levels of the organization.

• Youredigitally savvy.Youseek outinnovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• Your influence makes an impact.You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• You look beyond the moment.You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to definewhatspossible.

• Values matter to you. You bring your real self toworkand you live our values - trust teamwork and accountability.

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