Senior Change Management Lead

HR & Corporate Services
is looking for a highly motivated

Senior Change Management Lead to join their team.

Permanent Full-time

About us:

The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP) a major defined benefit pension plan sponsored by the Government of Ontario. With 100000 members and $36 billion in assets the PSPP is one of Canadas largest pension plans. It is also one of the countrys oldest successfully delivering the pension promise since the early 1920s. Learn more about OPB.

About the role:

An exciting opportunity is available to be part of OPBs pension modernization program a multi-year business program encompassing all pension administration operations. This program will transform our business processes and systems to meet the evolving needs of our clients and stakeholders deliver operational efficiencies and enhance employee experience with the tools they use to deliver services.

Reporting to the Executive Director of Human Resources the Senior Change Management Lead will play a pivotal role in driving the success of the Pension Modernization program. This role is accountable for ensuring that change initiatives achieve their intended outcomes by maximizing employee adoption engagement and sustained use of the new pension administration system.

Working in close partnership with internal and external stakeholders business leaders and IT partners the Senior Change Management Lead will support the successful development and delivery of the end-to-end change management strategy. This includes planning integrating and executing comprehensive change activitiesspanning internal stakeholder engagement communications training and impact measurementto support successful adoption across the organization.

The successful candidate will bring a collaborative results-oriented mindset taking accountability for advancing change initiatives while working closely with partners to ensure the organization is fully prepared to adopt and realize value from the new system.

Key Responsibilities:

In partnership with OPBs OCM partner:

• Leads internal change management activities identifying and defining change management impacts and needs and developing and implementing solutions.
• Applies a structured change management methodology including models processes and tools for implementing change management plans.
• Supports the assessment of organizational change readiness arising from the Program including preparing and conducting assessments to evaluate user readiness and identify and provide recommendations for anticipated resistance or challenges.
• Partnering with key stakeholders conducts complex impact analyses to assess the change impact of all Program initiatives and projects working alongside project teams to provide guidance and support on integrating change management activities into all Program project plans and ensuring adherence to change management standards.
• Performs comprehensive evaluations on current and future state to create approaches that enable the organization and its employees to successfully transition from current to future state monitoring the effectiveness as the organization progresses through change.
• Fosters and maintains effective relationships with key internal stakeholders external vendor partners; works closely with them to ensure items are being delivered on time.
• Supports Program training efforts by sharing the identification of user requirements and assist in the design development and delivery of training programs.
• Collaborates with internal stakeholders and external vendors to create program communication opportunities; gathers information drafts and coordinates communications across various channels to ensure alignment across the project teams stakeholders and ensures the organization is informed.

Key Qualifications:

• Post-secondary degree or diploma in change management business project management or a related field with a minimum of 5 years of relevant experience with progressively complex projects. Demonstrated experience supporting and assisting in the implementation of successful change management initiatives within a complex medium-sized organization(s).
• Proven experience in change management and executing on strategic plans with an understanding of change management principles (Kotter Bridges Prosci ACMP APMG) methodologies and best practices.
• Knowledge of project management principles phases in project lifecycles and approaches.
• Good business acumen to ensure change management options are responsive and aligned with business priorities/activities.
• Experience working with cross-functional teams and managing stakeholder expectations. Works collaboratively in a team-based environment with an emphasis on building stakeholder relationships to drive successful change.
• Vendor management experience with the ability to build strong relationships with external partners.
• Proficient verbal and written communication collaborative and interpersonal skills. Customizes approach and communication style to a diverse group of stakeholders.
• Strong analytical critical thinking problem-solving and research skills to assess the environment identify and evaluate requirements and present recommendations and solutions for management review and decision making.
• Strong organizational prioritization and time management skills and attention to detail to deliver projects/deliverables on time while working effectively in a fast-paced environment managing multiple projects and initiatives simultaneously.
• Demonstrated flexibility resiliency and adaptability in the face of ambiguous situations and shifting priorities.
• Highly proficient in online tools such as survey monkey Microsoft office applications and adobe acrobat tools.
• Passionate and committed to client service excellence and advancing OPBs Advise & Project vision and strategies.
• Commitment to continuous learning and proactively seeking opportunities to develop new knowledge and innovative ideas.
• Change Management certification is an asset.
• Understanding of the public sector environment is an asset.

Compensation:

• The target hiring salary for this position is $115000. A candidates placement in the range is based on skills knowledge experience and internal equity with consideration for how the candidate is developing meets or exceeds the roles requirements. This position is eligible to participate in OPBs Annual Incentive Program subject to its terms and conditions.

Additional Information:

• This posting is for an existing vacancy.
• This competition is open to all employees of OPB.
• The competition will remain open until a successful candidate is selected or until the competition is closed.
• No artificial intelligence tools are used to screen assess or select applicants for this position.
• The identified final candidate will be required to complete a background screening.
• OPB is committed to providing accommodation for people with disabilities in its recruitment process. Please advise OPB if you require an accommodation and we will work with you to meet your needs. OPB is committed to fostering a culture of diversity equity and inclusiveness that reflects the diverse communities we serve. We welcome and encourage applications from those who may contribute to the further diversification of ideas.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization submit your resume by clicking on Apply.

Careers - Ontario Pension Board

We thank all applicants however only those selected for an interview will be contacted.

Ontario Pension Board is an equal opportunity employer.