Senior Business Risk Analyst, Operations & Client Support

Senior Business Risk Analyst Operations & Client Support

Please Note:

• Current work authorization for Canada is required for all openings
• You will be working on a flexible hybrid schedule as part of Fidelitys dynamic working arrangement
• This is a secondment/contract opportunity until November 2027
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026 when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

At Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and were constantly seeking to find new and better ways to help our clients. As a privately owned company we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means youll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. Youll have a wide range of opportunities to grow and develop your career in an inclusive environment where youll feel valued and supported to be your best - both personally and expertly.

Business Overview

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution clearing custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

For more information about Fidelity Clearing Canada please visit Youll Make an Impact:

As a Senior Business Risk Analyst supporting FCCs client-facing operations and support teams including Registered Plans Account Transfers Estates New Accounts & Client Support you will play a key role in strengthening the operational risk and control environment for critical client onboarding and servicing functions. Acting as a trusted risk partner to the business you will help identify assess monitor and mitigate operational risks while supporting the effective execution of FCCs risk management programs.

You will leverage strong analytical and problem-solving skills to analyze risk events identify root causes develop meaningful mitigation strategies and track remediation activities through to completion. By examining operational risk trends control effectiveness and process performance you will provide actionable insights and recommendations that help enhance business processes and reduce risk exposure.

You will lead and facilitate Risk and Control Self-Assessments (RCSAs) conduct operational risk reviews support control testing activities and perform change risk assessments to ensure risks and controls are appropriately identified and addition you will work closely with business leaders to support risk governance reporting issue management and continuous improvement initiatives across the client operations environment.

Success in this role requires strong operational risk expertise analytical thinking stakeholder management skills and the ability to influence business partners while fostering a proactive risk-aware culture.

What You Will Do:

Operational Risk Management

• Partner with client facing operations & support teams to identify assess monitor and mitigate operational risks.
• Support the execution and ongoing operation of FCCs risk management programs including risk assessments issue management risk event management action plan tracking and risk reporting.
• Conduct root cause analyses on operational risk events identify contributing factors and work with business partners to develop sustainable mitigation strategies.
• Monitor remediation activities and provide effective challenge to ensure issues are resolved in a timely manner.
• Support the development and monitoring of key risk indicators (KRIs) and operational risk metrics.

Change and Project Risk Management

• Support business and technology change initiatives impacting client-facing operations.
• Conduct change risk assessments to identify operational risks associated with new products regulatory changes process enhancements and system implementations.
• Ensure appropriate controls governance and risk mitigation measures are incorporated into change initiatives.
• Collaborate with Operations Technology Compliance and business stakeholders throughout project lifecycles.

Risk Event Management and Deep-Dive Reviews

• Lead investigations into operational risk events and near misses.
• Analyze trends and recurring issues to identify emerging risks and opportunities to strengthen controls.
• Conduct targeted risk reviews and deep-dive assessments of high-risk processes and critical business activities.
• Prepare clear and concise summaries of findings root causes and recommended corrective actions for management.

Risk Culture and Advisory Support

• Promote strong risk awareness and accountability across supported business units.
• Provide risk management guidance education and training to business stakeholders.
• Build strong partnerships with business leaders while maintaining effective independent challenge.
• Act as a trusted advisor on operational risk matters

What We Are Looking For:

Required

• 3 years of experience in risk management required ideally within the securities or banking industry.
• University degree required preferably in Business Finance Economics Accounting or a related field.
• Strong analytical and problem-solving skills with the ability to interpret financial and operational information.
• Excellent written and verbal communication skills with the ability to influence stakeholders at various levels.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications particularly Excel and PowerPoint.

Nice to Have

• Knowledge of CIRO securities regulations and Canadian financial industry practices.
• Knowledge of capital markets products securities lending treasury operations liquidity management collateral management and settlement processes.
• Experience working in a clearing broker custodian or wealth management environment preferably supporting operations and associated risk controls.
• Experience conducting change risk assessments and supporting business transformation initiatives.
• Professional designations such as CFA or FRM are considered an asset.
• Experience with risk reporting tools dashboards or data analytics solutions.

Competitive Pay for Specialized Talent

This contract role offers a flexible hourly compensation model that reflects your expertise and the value you bring. The hourly rate ranges from $46.00 to $65.00 based on experience and qualifications.

We offer market-aligned rates that recognize the specialized skills and agility required for this role.

Were proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organizationan opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .

No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity

We are proud to be recipients of the following:

Awards

Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top Family-Friendly Employers
o Canadas Top Employers for Young People

Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada

Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team