Senior Business Analyst III – NBCN Lung & Cervical HPV Screening Project

This is a remote position.

Service New Brunswick (SNB) is seeking a highly experienced Senior Business Analyst III to support the implementation of the New Brunswick Cancer Networks Lung and Cervical HPV Screening Programs. The successful candidate will act as the key liaison between business stakeholders and technical teams ensuring business requirements are effectively translated into scalable Salesforce-based technology solutions.

This role requires expertise in healthcare transformation initiatives Agile delivery Salesforce implementations stakeholder engagement business process analysis and product backlog management.

• Facilitate stakeholder workshops discovery sessions interviews and requirements-gathering activities.
  

• Elicit analyze validate and document business functional and non-functional requirements.
  

• Develop current-state (As-Is) and future-state (To-Be) process documentation.
  

• Conduct workflow analysis gap analysis impact assessments and operational readiness assessments.
  

• Maintain end-to-end requirements traceability.
  

• Create epics features user stories use cases and acceptance criteria.
  

• Manage and maintain Agile product backlogs using Jira or similar tools.
  

• Lead backlog refinement sprint planning reviews and demonstrations.
  

• Prioritize backlog items based on business value and stakeholder requirements.
  

• Collaborate with architects developers QA teams and business stakeholders.
  

• Support Salesforce implementation and modernization initiatives.
  

• Map business requirements to Salesforce objects workflows and data models.
  

• Assist with Salesforce integrations data exchange and business process transformation.
  

• Develop SOPs workflow documentation and operational frameworks.
  

• Support organizational change management and transition-to-operations activities.
  

• Create training materials user guides and support documentation.
  

• Support User Acceptance Testing (UAT).
  

• Develop test scenarios and test cases.
  

• Validate business acceptance criteria and requirements traceability.
  

• Support implementation planning and deployment readiness.
  

• University Degree in Computer Science Business Administration or related field.
  

• Minimum 7 years of IM/IT experience.
  

• Minimum 5 years of experience supporting Salesforce implementations or Salesforce-based solutions.
  

• Minimum 7 years as a Senior Business Analyst and/or Product Owner delivering:
  

  • Requirements elicitation
    

  • Workshop facilitation
    

  • User story development
    

  • Backlog grooming and refinement
    

  • Salesforce integrations and data exchange initiatives
    

  • Business process analysis and workflow design
    

• Minimum 2 years working on Public Sector IM/IT projects.
  

• Minimum 3 months supporting a Healthcare project within New Brunswick Canada.
  

• CBAP PMI-PBA or equivalent Business Analysis certification.
  

• Strong English communication skills.
  

• Available to start July 2026.
  

• Healthcare transformation projects.
  

• Salesforce Administration and Business Analysis.
  

• BPMN process modeling.
  

• Jira and Agile delivery frameworks.
  

• Public sector digital transformation initiatives.
  

• Enterprise integrations and cloud modernization projects.
  

• Data migration reconciliation and legacy modernization.
  

• Operational readiness and organizational change management.
  

• Requirements documentation
  

• BPMN process models
  

• User stories and acceptance criteria
  

• Gap analysis documentation
  

• Jira backlog artifacts
  

• SOPs and operational documentation
  

• Training materials and user guides
  

• UAT and testing support artifacts
  

• Operational readiness documentation
  

Please send your updated resume along with:

• Business Analysis Certification (CBAP/PMI-PBA)
  

• Salesforce project details
  

• Public Sector project experience
  

• Healthcare project experience
  

• Availability and rate expectations
  
  

Apply: Send resume & documents to

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