Scrum Master III (Healthcare Salesforce Delivery)

This is a remote position.

• Plan schedule and facilitate Scrum ceremonies including:
  
• Sprint Planning
  
• Daily Stand-Ups
  
• Backlog Refinement
  
• Sprint Reviews
  
• Retrospectives
  
• Ensure ceremonies are time-boxed outcome-focused and aligned with sprint goals
  
• Track and publish sprint commitments sprint outcomes and team velocity
  
• Promote Agile best practices and continuous improvement initiatives
  
• Facilitate retrospective follow-up activities and process improvement implementation
  

• Collaborate with Product Owners Business Analysts Developers QA teams and stakeholders to refine and size backlog items
  
• Ensure user stories meet Definition of Ready (DoR)
  
• Validate alignment between story intent and documented business requirements
  
• Clarify acceptance criteria prior to sprint commitment
  
• Support sprint capacity planning based on team velocity and resource availability
  
• Prevent scope creep within active sprints
  

• Monitor sprint execution against sprint commitments
  
• Identify track and help remove blockers impacting delivery
  
• Coordinate cross-functional dependencies and sequencing across development QA integrations registry systems labs radiology and vendor teams
  
• Ensure adherence to Definition of Done (DoD)
  
• Coordinate Salesforce configuration development QA integrations and external vendor delivery activities
  

• Provide sprint status reporting to project leadership and Project Managers
  
• Track and report sprint metrics including:
  
• Velocity trends
  
• Burn-down charts
  
• Release forecasting
  
• Sprint capacity utilization
  
• Carryover analysis
  
• Maintain Agile delivery artifacts using Jira Confluence and approved collaboration tools
  
• Identify escalate and manage risks issues blockers and dependencies
  
• Support governance reporting release readiness assessments and action tracking
  
• Ensure delivery activities align with organizational privacy security and governance requirements
  

• Coordinate User Acceptance Testing (UAT) planning and readiness activities
  
• Support environment preparation stakeholder coordination and test data readiness
  
• Facilitate defect triage and testing progress tracking
  
• Escalate issues or risks impacting release timelines
  
• Support Go/No-Go release readiness activities across technical and business teams
  

• Coordinate sprint demonstrations with technical and business stakeholders
  
• Ensure completed functionality aligns with:
  
• Approved acceptance criteria
  
• Business requirements
  
• Sprint objectives
  
• Track feedback action items and follow-up decisions from demonstrations
  
• Coordinate validation sessions for integrations and end-to-end workflows
  
• Ensure demo readiness including environments presenters and test data coordination
  

• Bachelors degree in:
  
• Business Administration
  
• Computer Science
  
• Information Technology
  
• Related discipline
  
• Equivalent combinations of education and relevant experience may be considered
  

• Minimum 3 years of demonstrated IM/IT industry experience
  

• Minimum 3 years of demonstrated experience in Agile delivery leadership roles such as:
  
• Scrum Master
  
• Agile Project Lead
  
• Product Manager
  
• Delivery Lead
  

• Candidate must be available to start on the specified contract commencement date
  

• Minimum 2 months of demonstrated experience working as a Scrum Master on a healthcare project within New Brunswick Canada
  

• Vendors are limited to one candidate submission for this engagement
  

• Current Scrum certification from a recognized Agile organization such as:
  
• Certified Scrum Master (CSM)
  
• Professional Scrum Master (PSM)
  

• Excellent verbal and written communication skills in English
  

• Experience supporting complex IM/IT delivery projects within:
  
• Large enterprise environments
  
• High-volume organizations
  
• Regulated industries
  
• Multi-stakeholder environments
  
• Government healthcare or public sector experience is highly preferred
  

• Demonstrated experience performing:
  
• Sprint planning
  
• Daily stand-ups
  
• Backlog refinement
  
• Retrospectives
  
• Impediment management
  
• Stakeholder coordination
  
• Collaboration with Product Owners and delivery teams
  

• Experience coordinating:
  
• Sprint demonstrations
  
• Stakeholder engagement
  
• Cross-team coordination
  
• Release readiness
  
• Delivery workflow management
  
• Status reporting
  

• Minimum 2 years of experience working with teams leveraging Agile delivery approaches
  

• Demonstrated experience working within Agile delivery frameworks such as:
  
• Scrum
  

• Required Skills:

  Mandatory Skills & Technologies Agile/Scrum delivery methodologies Jira Confluence Sprint planning and backlog management Stakeholder management Risk and issue management Release readiness coordination UAT coordination Cross-functional team coordination Governance reporting Salesforce delivery environments Healthcare/public sector delivery experience Agile metrics and reporting Defect and impediment management

  
  

  Required Education:

  Bachelors degree in:Business AdministrationComputer ScienceInformation TechnologyRelated disciplineEquivalent combinations of education and relevant experience may be considered